Siyabonga Chonco

Experience

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  Ibound

  Apr 2015 - Oct 2018

  Network Engineer

  Gather and collate network requirements by working with clients and colleagues. • Network Monitor • Bandwidth control (Quality of service(QoS)) • Proxmox Installation and Configuration • PPTP connection SITE to SITE • PAbx installations. (Migration from analog to Voip) • Microwave Wild Area Network (install and configuration) • Build and configuration of 12M Wireless Tower • Backup Server and clients Configuration • Management of Over 200 unifis AP and 100 HP switches for Birchwood Hotel. • 20 unifi AP install and control configuration for Forest View Primary • Cable management for over 10 Sites and 5 Towers • Design secure and scalable networks. • Assist in sizing effort for the network part of projects. • Assist in pricing for the network part of projects. Professional Work History• Install secure and scalable network devices. • Work with OS and application teams to ensure client service success. Document all network set-ups. • Follow both customer and company standard ITIL processes e.g. Change Management. • Liaise with support teams, working together to resolve customer issues. • Work as part of a team with excellent communication skills. • Work with clients during all stages of projects. • Highlight and document all network risks of projects. • Coach more junior members of staff. Show less

• 

  Kloof High School

  Nov 2018 - Apr 2021

  Information Technology System Administrator

  • Network Administration• RAID setup, Hardware or Software RAID • DHCP server Configuration • Hyper-V installation and Configuration • Windows Server 2008, 2012 and 2016 installation and configuration• Active Directory (Add users, Group rules and roles) • Managing Google Suite • Projector Setup and Configuration• Managing Windows Server 2012 (Hyper- v, VMS)• Keep Networking working and running smooth • Managing Scope on AD • Performed routine maintenance on all user accounts, data files, etc.• Installed or advised installation of upgrades to prevent malfunctioning. • Managing and reporting on the allocation of IT Budget • Providing direction for IT team member’s• User support Show less

• 

  G.U.D. HOLDINGS PTY LTD

  Apr 2021 - Sept 2022

  Senior System & Network Administrator

  ● System Administration o Responsible for the upkeep, configuration, maintenance, and reliable operation of all Servers in the group.● Network Administrationo Responsible for keeping the organization's computer network up to date and running smoothly.● Capacity Managemento Ensure that all IT Server/Network resources are right-sized to meet current and future business requirements in a cost-effective manner.● Project Managemento Manage and plan IT Infrastructure projects within the groupGENERIC PERFORMANCE AREAS● Standards, Procedures & Administration● Quality● Safety, Health, Environmental & Housekeeping● Budgets● Reporting● AuthorityExperience ● WAN Infrastructure equipment (CISCO, Mikrotik) and implementation● Client / Server network protocol (e.g. TCP/IP), routing protocols and Internet / Intranet applications.● Local Area Networks (LAN) Current network technologies, as well as emerging technologies, are available● IBM Servers and PC (Hardware and Software)● Network Cabling(Fibre Optic and UTP) and wireless networks● Linux.● Palo Alto● Arcserve Backups● Vmware ● ManageEngine● Ruckus Networks● Sophos Firewalls● Cisco routing● Managing 8 wans south African Sites● Administrating over 300+ Server on Vmware ● Administrating over 50+ Aruba Switches● Administrating 3 core Cisco Switches ● Ruckus Wireless Networks● Sage 300 People Management● Darktrace IDS● Dell Servers● VOIP/SIP infrastructure Show less

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  MOTUS HOLDINGS LIMITED

  Oct 2022 - Jul 2024

  Promoted within a 1 Year timeframe for exceeding goals and supporting company culture.As the IT Operations Manager Second in Command, I play a pivotal role in overseeing the strategic direction and day-to-day operations of the IT department. Serving as the right hand to the IT Operations Manager, I contribute to the formulation and execution of organizational IT strategies while managing key operational functionsKey Responsibilities:Leadership and Team Management:Lead and inspire cross-functional teams to ensure seamless IT operations.Provide guidance and mentorship to foster professional development within the team.Strategic Planning:Collaborate with senior leadership to develop and implement IT strategies aligned with organizational goals.Contribute to the creation of policies, procedures, and best practices to optimize IT operations.Operational Excellence:Oversee the day-to-day IT operations, ensuring reliability, performance, and security.Streamline processes to enhance operational efficiency and reduce downtime.Collaboration and Stakeholder Management:Foster collaboration between IT and other departments to achieve cross-functional objectives.Engage with stakeholders to understand business needs and align IT initiatives accordingly.Risk Management and Compliance:Identify and mitigate potential risks to IT operations and data security.Ensure compliance with industry standards, regulations, and internal policies.Technology Innovation:Stay abreast of emerging technologies and recommend innovative solutions to enhance organizational capabilities.Drive technology adoption to support business growth and competitive advantage.Project Management:Oversee the planning and execution of IT projects, ensuring on-time delivery and within budget.Utilize project management methodologies to drive successful project outcomes. Show less - Network Administration- Firewall Administration ( Palo Alto)- LAN Sweeper Administration- WAN and LAN Administration- Meraki AP - Meraki Switches- Aruba Switches- Cisco Switches- Routing- Managing Meraki Full stack (Switches, AP etc)- Aruba Systems- Mellanox Switches- Cisco Systems- Palo Alto Firewall- DHCP servers- DNS servers- Monitors client infrastructure and solutions- Follow the required handover procedures for shift changes to ensure service continuity.- Provide telephonic or chat support to clients when required.- Investigate WAN incidents assigned and identify the root cause of incidents and problems- Investigate LAN incidents assigned and identify the root cause of incidents and problems- Install, configure, and maintain networks (switches, routers, access points, firewalls) and related systems- Ensure the network infrastructure and related systems operate effectively and securely.- Responsible for the organization’s IT network infrastructure and related systems.- Coordinating and working with in-country ISP's to install, move, repair, and support related WAN links- Project Management Show less

  • Information Technology Operations Supervisor : NETWORKS

    Dec 2023 - Jul 2024

  • Group Network Administrator

    Oct 2022 - Jul 2024
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  AppCentrix

  Jul 2024 - now

  Senior Infrastructure Engineer

  As a Senior Infrastructure Engineer, I am responsible for designing, implementing, and maintaining robust, scalable infrastructure solutions that support our mission-critical applications. Key responsibilities include:Infrastructure Design and Architecture: Leading the design of complex infrastructure systems to meet business needs for performance, scalability, and reliability.Implementation and Deployment: Overseeing the deployment of infrastructure components, including servers, storage, networking, and cloud services, ensuring seamless integration and performance.Monitoring and Maintenance: Establishing monitoring solutions and conducting regular maintenance to ensure system health and availability, proactively troubleshooting and resolving issues.Security and Compliance: Implementing security best practices and compliance measures to safeguard infrastructure and data.Automation and Scripting: Developing and utilizing automation tools to streamline management tasks, improve efficiency, and reduce manual intervention.Collaboration and Leadership: Working closely with cross-functional teams to align infrastructure initiatives with business goals and mentoring junior team members.Capacity Planning and Optimization: Conducting capacity planning and tuning to ensure resource efficiency and readiness for future growth.Documentation and Reporting: Maintaining detailed infrastructure documentation and providing regular reports on performance, incidents, and improvements.Technical Projects and Achievements:Built a 3-node Proxmox cluster with Ceph storage, including SSD and HDD OSDs, along with CephFS.Migrated virtual machines from ESXi to Proxmox.Set up Docker and Kubernetes clusters to enhance container orchestration capabilities. Show less