Carrie S.

Experience

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  Hayward Area Recreation & Park District

  Jun 1999 - Oct 2007

  Recreation Specialist

  I started this position during the summer of my first year of college. I taught tennis to children and adults. As I kept returning for summer after summer, I was given the opportunity to take on greater responsibility and thus not only was I teaching lessons, but helping to manage the tennis division itself.

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  National Museum of United States Navy

  Jan 2005 - Mar 2005

  Curatorial Intern

  As the Curatorial Intern I worked on an exhibit where I was tasked with writing exhibition panels, labels and captions; locating images from the Library of Congress; selecting exhibit details such as artwork frames, paint color, background panel images and more. (As an aside comment, the museum building is located right next door to the real building on the Washington Navy Yard where NCIS is headquartered!!)

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  Hayward Area Historical Society

  Jun 2006 - Feb 2011

  Administrative Assistant & Museum Store Manager

  As the Admin. Asst. & Museum Store Manager I was charged with maintaining the office environment and overseeing the tasks necessary for the everyday operation of the museum and the museum store. This also frequently involved assisting the other departments with various activities, functions, events and programs. While responsible for the museum gift shop, I oversaw what was needed in terms of both ordering product and product development, display & merchandising, budgeting, inventory & the implementation and use of the point of sale (POS) system among the short list. Show less

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  Dunsmuir Helman Historic Estate

  Jun 2007 - Mar 2008

  Intern

  First grad school required internship - under the supervision of the Executive Director I:• Focused on preparing the historic house museum property to begin a complete collection inventory. • Begin to enter their individual, handwritten collection records into the newly purchased computer database.• Wrote two documents to assist the institution with the transition, use and management of the computer database; the first of the two documents addressed the "why" of the new computer database and inventory while the second document became more of a manual, or exactly "how" information would be entered into the new database to maintain the transposition of handwritten records and the consistent input of new data. Show less

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  USS Hornet Sea, Air & Space Museum

  Mar 2011 - Aug 2019

  Visitor Services Director

  Following the strong leadership of the previous Manager, I assume the position as of July 1, 2013. Now, going on eight years, I have the title of Visitor Services Director. I remain responsible for the following:• Ship's Store staff & time sheets• Fiscal year budget; monthly and daily sales goals• Management of the POS system• Cash handling & management• Inventory Management• Product Development, Sourcing, & Buying• Receiving & Payment approval• Administration of discount coupon deals• Administration & operations of Audio Tours• Administration of the Flight Simulator• E-commerce• & More! Show less

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  Aircraft Carrier Hornet Foundation - "USS Hornet Museum"

  Mar 2011 - Sept 2016

  Assistant Store Manager/Ship's Store Manager

  As the Assistant Store Manager my duties include but are not limited to:• The supervision and scheduling of part time store staff.• Ordering monthly stock and its receiving and payment approval.• Development and introduction of custom product; combined with sourcing and introduction of new product from other vendors.• POS register supervision, daily deposits and daily sales reports.• Daily operation and maintenance of the flight simulator.

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  Crocker Art Museum

  Aug 2019 - Jun 2020

  Museum Store Manager

  I was responsible for the $536,000 department budget.I oversaw one hourly full time employee and three part time employees.I increased the the product line by roughly 10%.During the short tenure, we were ahead of our sales goal by $50,000* (Figure from memory of four months ago; will try to verify.)Responsible for buying merchandiseResponsible for developing custom product merchandisePlaned and led eye-catching merchandise displaysLiaison to California Arts League Sacramento for the purposes of the Crocker Holiday Artisan Market (CHAM) event. Show less

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  Home Office

  Jun 2020 - Jan 2021

  Corona: Unemployed
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  Staples

  Jan 2021 - Sept 2021

  Retail Operations Supervisor

  Handling inventory management such as monitoring inventory levels, coordinating purchase orders with third-party vendors, and making adjustments to mitigate shrink in adherence to company standards.• Evaluating damaged or discontinued products, and facilitating return, refund, or replacement of inventory.• Performing merchandising duties with new and existing merchandise to keep the visual aesthetic of the store appealing and fresh, in order to attract customers and hold their attention.• Managing countless administrative tasks including the compilation of all accounting data, payroll reports, deposit worksheets, store sales logs and supply orders on a daily, weekly, and monthly basis.• Creating schedules and work assignments to ensure that the store is safely and securely opened and closed every day.• Supervising cashier operations and audited cashier drawers at the end of shifts, voiding and correcting cash register transactions and ensuring that bank deposits and paperwork are accurate.• Sets clear performance expectations and models behavior that fosters a sense of energy, ownership, teamwork.• Recruits, interviews, and develops talented associates, achieving business success via diverse ideas and perspectives.• Teaches and applies consultative selling concepts as part of a commitment to improving the customer experience.• Conducting frequent performance audits for all team members, giving open, honest feedback with the goal of identifying areas of improvement and drafting an action plan with discernable, measurable outcomes. Show less

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  Kamibashi Asian Art

  Sept 2021 - Dec 2021

  Chief Operations Officer

  All manner of behind the scenes operations! I'll write a better description shortly once I've done a bit more training in the new role.

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  Pearl Harbor Aviation Museum

  Feb 2022 - now

  Sr. Museum Store Manager & Buyer

  The museum store at Pearl Harbor Aviation Museum (PHAM), was previously operated by Event Network. But, the contract was ending and the museum decided they wanted to take direct control to maximize their revenue generation possibilities and for a more robust visitor experience. As Manager (& Buyer,) I'll oversee the complete operation: supervision of store budget & staff, sourcing merchandise, product development, and working with team members on all special events/projects and building retail opportunities.Now that the first year is complete, time for an update! 2022 ended phenomenally well! With a goal of $975K in sales, we exceeded that goal to reach over $1.138 million! We had a great time learning what product our visitors want most and the challenges of arranging freight to an island and how that affected how much product had to get ordered along with the production time. What a delicate balance it all is! Plus, learning to manage all aspects of yet another POS system (Heartland Retail - which I'll rate 7/10 - they do keep making improvements). Not to mention all the more opportunities of product development; even some as partnership with fellow Museum Store friends (Mary Christensen of the Museum of Flight in Seattle & Chris Michele of The National WWII Museum in New Orleans). And as usual: working with some fantastic vendors - those I've known for many years and new contacts too.At the beginning of 2024: I simply forgot to edit my title to that of "Senior Museum Store Manager & Buyer" while much of my duties remained the same, we knew the year would officially bring in an E-commerce component. And we're about to make that debut in September. Show less