Bhanu Rekha

Experience

• 

  Paramount Airways

  Aug 2006 - Aug 2007

  Customer Service Assistant
• 

  GMR Group

  Sept 2007 - Jan 2011

  • Maintain and Preparation of various reports • Maintaining departmental Roster• Managing Appraisal process• Maintaining of training calendar• Facilitating for a meeting• Giving presentations for the newly joined staff• Handling Petty cash• Coordinating with External and Internal departments• Handle phone calls• Drafting of Letters• To handle PF and ESI problems.• Maintaining attendance registers• Preparing power point presentations • Assisting the Terminal Manager in day to day operations• Handling of Passenger complaints• Ensure compliance with all Health and Safety Directives• Proactive identification and resolution where possible, of Customer serviceIssues within Terminal Environment.• Liaise closely with the various GHIAL departments and other third partyservice providers to ensure smooth operations.

  • Sr. Guest Relations Executive

    Jan 2009 - Jan 2011

  • Guest Relations Executive

    Sept 2007 - Dec 2009
• 

  GVK

  May 2011 - Feb 2012

  Executive Secretary of Chairman

  • Assisting the Executive Secretary of Chairman• Administrative work of the office• To handle phone calls• Prepare drafts for letters• To handle hospitality• Booking travel tickets

• 

  Confidential

  Jan 2012 - Jan 2013

  HR Executive

  • Recruitment• Managing the complete recruitment life-cycle for sourcing the best talent from diverse sources after identification of manpower requirements.• Managing Appraisal process across the levels and establishing framework for substantiating Performance Appraisal system linked to Reward Management• Determining training needs of employees and accordingly preparing annual training calendar & organizing training schedules.• Overseeing Leaves, Attendance, Compensation, Loans & Advances, Rewards and Employee Pension activities in the division.• Managing welfare measures, management - employee get together, team building etc. to enhance motivation levels and productivity.• Handling disciplinary matters and the course of action to be taken and frame memos, charge sheets etc. and also organizing and holding enquiries and implementing disciplinary action.• Bills: Pay Monthly Bill and quarterly Bill/Invoices and keep receipt of payment.• Account Reports: Prepare Monthly Account Reports with In/out flow Money.• Prepare Excel Sheet: Prepare Excel Sheet for Invoices, Vendor Payments sheets and India Office Expense Sheet.• Payroll calculations sheet with all required fields. • To maintain attendance registers• To prepare power point presentations• To prepare employee codes • To handle PF and ESI problems. Show less