Raquel Silva

Experience

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  HERBALIFE INTERNACIONAL DO BRASIL

  Aug 2007 - Apr 2010

  Sales Supervisor

  Lead a team of fifteen staff Recruited effective and motivated staff Achieved sales goals and implemented direct and multi level marketingOrganised small and medium eventsTrained team members

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  Recife City Council

  May 2010 - Mar 2011

  Technical Adviser in Civil Engineering

  Supervised the construction of a three storey building for two different projectsRecorded and evaluated performance of construction company against agreed KPIs

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  M. Dias Branco

  Jul 2011 - Dec 2014

  Industrial Engineer Junior

  Implemented lean manufacturing Managed a fourteen-member team Managed budgets and expenses of five production areas- reduced wastesImplemented Total Productive Maintenance (TPM) and Focused Improvement Group (PDCA)Facilitated Autonomous Maintenance to autonomous groupsFollowed up of productivity indicatorsImproved groups focused on productivity dimensions, expenses, and qualityImproved the managing methods of variable costs on production transformationManaged the implementation of the EBS system (Oracle) on Vitarella’s productive area Show less

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  Oaks Hotels & Resorts

  Jun 2016 - Jan 2019

  Supervisor

  Managed a twenty-member teamOrganised and managed project labour and the delivery of materials and equipmentEffectively rostered human resourcesEnsured quality control of rooms Improved productivity dimensions and quality and reduced expensesImproved efficiency of staff operationsReduced variable costsManaged budget and financial compliance Implemented new stock control system

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  Norske Skog

  Oct 2019 - Mar 2022

  Business Improvement Specialist
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  City of Gold Coast

  Mar 2022 - now

  • Acting Coordinator Business Improvement

    Jul 2024 - now

  • Senior Business Improvement Project Officer

    Mar 2022 - now