Mahendaran Chandra Sekaran

Experience

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  HSBC

  Nov 2004 - Jan 2011

  Assistant Manager, Global Banking and Market

  Constant discussion with business partners on issues that faced and to find long term and permanent solutions for the issues. Liaison with the business area and effectively circulate the relevant information to the team members.Resolving system issue and raising tickets for IT support to remote.Ensuring that the department follows compliance and security as requiredMonitoring and ensuring Procedure Review is completed on a timely basis.Practices Work Life Balance to ensure that staff does not overstress their selves.Responsible for working with all stakeholders to implement process improvement and design change across IM&PS.Exposure to projects and an understanding of process mapping and process re-engineeringMaintain HSBC internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulatorsContinuous reviews of the customer issues and ensure products and services are tailored on an ongoing basis to meet expectation.Timely and accurate MI produced with minimal queries against required deadlines.Ensure all regulatory reporting requirements are considered e.g. SOX.Manage Product control processes in accordance with the group’s FIM reporting requirements.Effective communication with the team members on organization strategy and goals required for the respective roles and responsibilities.Motivate, develop, reward and recognize team members in order to meet process deliverables, manage staff.To continually assess the operational risks inherent in the processes, taking account of changing operating procedures, staff movements, legal and regulatory requirements, management restructures, and the impact of new technology.Ensuring BCP plan is documented, agreed with business partner and tested as per agreed timelines. Show less

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  CIMB

  Jan 2011 - Dec 2011

  Preferred Manager

  Taking responsibility in providing efficient and effective service to CIMB Preferred Customers at CIMB Preferred Centers to achieve optimal customer satisfaction.Taking responsibility in validating branch operation transactions to ensure accuracy and in accordance to the Bank's set procedures and rules.Taking accountability over the branch compliance to the standard operating procedures and ensure regulatory requirements are met towards achieving operational excellence. Take initiative and run activities to source leads.Provide financial planning advice to customers for Share market investment, and IPO investment. Liaise with customers and convert leads to sales. Overall responsible for Preferred branch operations. This includes managing the branch daily operations, compliance & control, and customer service excellence.Managing Two Major portfolio, UMW and Toyota and Metube Company. Meeting with clients to ensure that they are fully aware of the current condition of their account. Show less

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  Redberry Contact Center

  Jan 2012 - Mar 2014

  Sales Support Manager cum Business Analyst

  Business Analyst with expertise in forecasting, variance analysis, and ad hoc reporting. Expert at building Excel-based financial models and tools to maximize profits and mitigate risks. Uses Ariacom Reporting Tool to generate accurate numbers. Generating daily reports and review on daily and month basis. Provide analysis of the performance with 3 day analysis. Analyze market trending for sales penetration and ensuring market trending and market age and race suitability for product sales. Conduct meetings with Clients in ensuring the right requirement for system.Implementing and standardizing entire process flow and reporting process throughout all campaigns.Managing QA department and ensuring the QA department achieve the KPI target. Managing inbound campaigns and ad hoc campaigns.Streamlining all process and creating Process Flow to ensure all adhere to the changes. . Show less

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  Specom Engineering Sdn Bhd

  Mar 2014 - now

  Project Director

  My roles and responsibilities includes : - To direct and manage project development. - To define project scope, goals and deliverable that support business goals in collaboration with management and stakeholders - To develop a full scale project plan and to produce full documentations - To effectively communicate project expectations to team members, and stake holders in a timely and clear manner. - To continuously liaise with Project Stakeholder on an ongoing basis to keep up to date. - To estimate the resources and participant needed to archieve the target goal - To draft and submit proposal budget and recommend subsequent budget changes where necessary. - To identify and resolve issues and conflicts within project team. - To identify and manage project dependencies and critical path. - To plan and schedule project timelines and milestones using appropriate tools. - To track project milestones and deliverable. - To manage changes in project scope, identify potential crisis and devise contigency plans - To conduct project post postmortems and create a recommendations report in order to identify the successful and unsuccessful of project elements. Show less

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  M3 EXCELSIOR ENTERPRISE

  Sept 2016 - now

  Business Development Manager / Entrepreneur

  Providing consultation for Constructions, Design and Build, Telecommunication, SCADA, PABX, and Project Management• Providing technical services for Network system, CCTV and Telecommunication for client.• Providing AutoCad solution based on Clients requirement.• Project Management Consultant and to provide total solution for Project Management.• Specialize in EPC Project Consultation in Telecommunications, Power, ELV system.Project Involved: • Project Consultancy and Material supply for Datapuri Gadang. • Consultant and Project Management for TNB Hulu Terengganu Hydro Power Plant. • Project Consultant for Specom Engineering under several projects. • Completed ELV system and Lighting System for Hamodal and Morrison Warehouse. • Involved in LRT 3 project for Relocation works. Show less

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  KNOWLEDGE SKILLS LEARNING GROUP

  Sept 2016 - now

  Business Development Manager

  Venturing into new territory in Education Offering Professional Certification Programs in Business and IT. Also offering Master in Business Administration and DBA and Doctor of Education. • Provide professional certification, Diploma and HND certification and MBA courses for working adults. • Expanded business to Sarawak, Singapore, Hong Kong, Macau and now VietnamCurrent Business: • DBA program for Singapore Intake• DBA program for Sarawak Intake• Online English Courses with Certification from London. • Diploma in Chiropractic.• Online Degree coursesCertification Received:• Certificate of Membership - ITWNET• Certificate – Isolation Platform Practitioner Foundation. Show less