Alexander Moroz

Alexander Moroz

Lead Customer Service Specialist/Sales Manager

Followers of Alexander Moroz1000 followers
location of Alexander MorozMinsk, Belarus

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  • Timeline

  • About me

    IT Business Analyst

  • Education

    • Belarusian State University of Informatics and Radioelectronics

      -
      Информационные системы и технологии в экономике

      Practice in "Exadel" Company: - Testing and its relation to the life cycle of software.- Testing documentation and requirements, planning of tests.- Test-case creation.- Web application testing.- GUI and Usability testing.- Practical work with SQL.- Practise with Jira.- Check-list creation.- Smoke testing.

  • Experience

    • Активлизинг

      Jan 2018 - Jan 2022
      Lead Customer Service Specialist/Sales Manager
    • TeachMeSkills

      Jan 2022 - Jan 2022
      Business Analyst Trainee
    • LWO International

      Jan 2022 - Jan 2022
      Junior Business Analyst

      Responsibilities: Worked with Redmine, an open server web application for managing projects and tasks, including bug tracking.Developed Use Case and User Stories descriptions.Conducted system analysis.Performed UI manual testing and handled requests.Worked with XML and Textual Data Interchange Format (JSON).Provided technical support to product users.Managed two banking projects, participating as BA/SA and QA.Participated in the creation of a currency trading platform, parking meters, and various methods of fund transfers (e-com, e-link, IPS).Tools: Postman, Charles, Winscp, Figma, Stormbpmn, RedmineMobile and Web applications Daha az göster

    • ITTAS LLC

      Jan 2022 - now
      Business Analyst

      Responsibilities:- Analyzing business requirements and processes to optimize workflows.- Developing technical requirements and user guides.- Utilizing project management tools: Redmine, Jira, Confluence.- Conducting user training and offering technical support.- Managing projects: determining budgets, setting timelines, coordinating teams.- Providing mentorship to new team members.- Working with databases, using SQL and PgAdmin for data management and analysis.- Creating interface prototypes.- Generating diagrams (BPMN, flowcharts, UML).- Describing Use Cases and User Stories.- Performing manual and automated testing.- Integrating components for efficient data exchange (JSON, XML).Tools:Figma, Axure, Draw.io, Stormbpmn, PgAdmin, Postman, Playground, Katalon Studio, Redmine, Jira, Confluence, Сanva. Daha az göster

  • Licenses & Certifications

    • System analysis

      Clevertec
      Jan 2024
    • Тестирование ПО: Postman для тестирования API

      Stepik
      Dec 2022
      View certificate certificate
    • Confluence Fundamentals Badge

      Atlassian
      Sept 2022
      View certificate certificate
    • ChatGPT

      Learn Prompting
      Apr 2024
      View certificate certificate
    • Jira: ведение задач на электронных досках

      Stepik
      Dec 2022
      View certificate certificate
    • Погружение в тестирование

      Stepik
      Jan 2023
      View certificate certificate
    • Jira Fundamentals Badge

      Atlassian
      Sept 2022
      View certificate certificate
    • Business analysts

      TeachMeSkills
      Aug 2022
    • Fundamentals of digital marketing

      Google Digital Academy (Skillshop)
      Sept 2023
      View certificate certificate
  • Volunteer Experience

    • Volunteer

      Issued by Педагогический отряд "RESпублика" on Jun 2015
      Педагогический отряд "RESпублика"Associated with Alexander Moroz