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Michael C.

Michael C.

Operations Team Lead

Followers of Michael C.934 followers
location of Michael C.Miami-Fort Lauderdale Area

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  • Timeline

  • About me

    Senior Learning and Talent Development Professional | Corporate Trainer | Cultivating Leaders, Teams & Culture | Inclusion and Diversity | Speaker & Mentor

  • Education

    • Florida International University

      2019 - 2022
      Bachelor of Business Administration - BBA Business Administration and Management, General 3.5

      Activities and Societies: Pi Theta Kappa - Honor Society

    • Broward College

      2012 - 2014
      Associates in Arts Management Information Systems, General 3.75

      Activities and Societies: Pi Theta Kappa - Honor Society

  • Experience

    • Crate and Barrel

      Oct 2012 - Aug 2014
      Operations Team Lead

      • Lead designated functional team and manage associate workload as determined in partnership with the Assistant Store Manager.• Coach Department Specialists and associates on exceptional performance and maintain a strong visible presence in the department/work area.• Partner with the Assistant Store Manager to train and develop associates on product knowledge, selling, customer service, operations, visual, policies and procedures, as applicable• Maintain an understanding of new store initiatives and communicate changes to the Department Specialists and associates, ensuring adoption throughout the store, into steady state Show less

    • Apple

      Aug 2014 - Apr 2024

      • Lead

        May 2020 - Apr 2024

      • Creative Professional

        Mar 2017 - May 2020

      • Sales Expert

        Dec 2015 - Mar 2017

      • Business Expert

        Apr 2015 - Dec 2015

      • Specialist

        Aug 2014 - Apr 2015

    • Avis Budget Group

      Jan 2024 - Sept 2024
      Regional Learning and Development Manager - Latin America & Caribbean

    • Titan America

      Sept 2024 - now
      Senior - Learning and Talent Development

  • Licenses & Certifications

    • Business Operations

      Broward College
      Dec 2014

    • How to Speak So People Want to Listen

      LinkedIn
      Sept 2023
      View certificate certificate

    • Business Class Services Specialist (BCSS)

      Broward College
      Dec 2014

    • Insights Discovery Client Practioner

      Insights
      Nov 2024

    • Organizational Learning and Development

      LinkedIn
      Mar 2024
      View certificate certificate

    • Addressing Unconscious Bias as a Leader

      LinkedIn
      Jan 2023
      View certificate certificate

    • Real Estate Sales Associate

      Gold Coast Schools
      Jul 2021

    • Build a Company Learning and Development Program

      LinkedIn
      Aug 2024
      View certificate certificate

    • Accounting Technology Specialist

      Broward College
      Jun 2014

    • CEO Excellence: The Six Mindsets of Exceptional Leaders (Book Bite)

      LinkedIn
      Sept 2023
      View certificate certificate

  • Honors & Awards

    • Awarded to Michael C.
      Dean's List - 2020 Recognized for my academic performance.
    • Awarded to Michael C.
      Dean's List - Dec 2014 Recognized for my academic performance.

  • Volunteer Experience

    • Member

      Issued by Phi Theta Kappa Honor Society International
      Phi Theta Kappa Honor Society InternationalAssociated with Michael C.