Christopher Patrick

Experience

• 

  American Airlines

  Oct 2015 - now

  Customer Operations
• 

  Mandarin Oriental Hotel Group

  Jun 2018 - Oct 2019

  • Housekeeping Coordinator

    Aug 2018 - Oct 2019

  • Guest Floor Manager

    Aug 2018 - Oct 2019

  • Purchasing Agent

    Jun 2018 - Aug 2018
• 

  Equinox Hotels

  Oct 2019 - Mar 2021

  Housekeeping Manager

  - Led and trained a high-performing housekeeping team in a fast-paced, unionized hotel environment, maximizing operational efficiency and exceeding guest expectations.- Developed and implemented data-driven strategies to track key performance indicators (KPIs), identify areas for improvement, and optimize resource allocation.- Streamlined interdepartmental communication and collaboration using ALICE to effectively manage maintenance, repairs, and special projects.- Managed inventory and vendor relationships, ensuring cost-effective procurement of supplies while maintaining high quality standards and minimizing expenses. Show less

• 

  The Mark

  Mar 2021 - Sept 2021

  Senior Operations Housekeeping Manager

  - Led and mentored a 75+ person housekeeping team in a Forbes five-star hotel, fostering a culture of excellence and exceeding guest expectations.- Optimized daily workflows and room assignments by leveraging data analysis to drive efficiency and productivity gains.- Proactively managed departmental budgets, and maximized resource allocation.- Ensured meticulous adherence to brand and Forbes Travel Guide standards, achieving consistently high levels of guest satisfaction.

• 

  Google

  Sept 2023 - now

  Data Analyst