Zoher Bohari

Experience

• 

  Convergys

  May 2006 - Nov 2007

  Senior Technical Support Engineer

  • Worked in the “Performance Specialty” provided technical support for Windows 2000, 2003 and Windows XP• Provide proactive remote support to premier clients as a part of infrastructure management services.• Provide proactive patch management for all premier clients.• Troubleshoot Windows Enterprise operating systems• Troubleshoot Application as well as Operating system crashes and hang situations• Area of support was Core operating services.• Provide proactive patch management for all premier clients• Managing active directory users and computers, replication, group policies.• Terminal Server Installation & Connectivity.• Running Filemon, Regmon, Process Monitor, Process Explorer. • Active directory Installation and configuration.• Printing, Memory management, WMI, DCOM, Printer redirection, MMC, MSI installer issues.• Profile related issues (roaming profiles, local profiles)• Basic knowledge of Exchange server 2003. Show less

• 

  EMC

  Nov 2007 - Jan 2010

  Senior Technical Support Engineer

  • Worked in the “Information Management Storage Group” performed proactive storage monitoring. Worked on trouble tickets following the process documentation, change management request with respect to infrastructure management service model of the company for the EMC Products & ESX server.• Built and maintaining backup and recovery environments.• Worked on different major and minor releases of Legato Networker 6.0, 7.1, 7.2, 7.3, 7.4,7.5• Worked on Clariion CX300 etc.• Creating and assigning LUN’s, Meta LUNs, RAID groups.• Provide proactive remote support to premier clients as a part of infrastructure management services• Installing and configuring Legato Networker, Configuring Jukebox’s, Tape libraries, Pools, Groups, Schedules, and Cloning & Staging Policies.• Performing backup and recoveries.• Backup of ESX servers using VCB (Vmware Consolidated Backup)• Configuring DDS, Installation of Dedicated Storage Nodes.• Index maintenance, index backup and recovery. • Performing disaster recovery of the networker server, Windows Servers, Active directory.• Migration of networker server.• Performance tuning of the networker server.• Addressing device related issues. • Managing Storage management appliance.• Good understanding of Clariion and EDL. • Taking backups of Netapp and Celerra using NDMP. Show less

• 

  Du

  Jan 2010 - Jan 2011

  SAN, Storage & Backup Administrator

  Sr SAN Consultant @ Arowana Consulting

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  Abu Dhabi Judicial Department

  Jan 2011 - Oct 2011

  Systems Supervisor
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  Dell Technologies

  Oct 2011 - now

  IT Infrastructure professional with 12+ years of experience in, Designing, Managing & Implementing Hyper-Converged Infrastructure using DELLEMC Hardware, VMware VSphere, VxRail. Including 8 years of experience in Data Protection Technologies. Worked with Telecom, Banking & Public sector & large enterprise customers, helped them transform their IT infrastructure from legacy to HCI & Cloud ready environment. Presently working for DELLEMC in capacity of a Senior Engineer, Designing & Implementing HCI solutions for EMC enterprise customer. Show less

  • Principal Engineer

    Apr 2021 - now

  • Senior Engineer, VxRail | HCI | DPS

    Oct 2011 - Apr 2021