Cheng Kaavie

Experience

• 

  Aion Technology LLC

  Sept 1998 - Oct 1999

  SECOM eLearning Application Engineer

  Participated SECOM junior high school eLearning system establishment in Taiwan. Supported code modification, language translation test, functions test, GTM(go-to-market) planning. Remotely work with Tokyo SECOM SW development team.

• 

  Acer

  Mar 2000 - Mar 2005

  ERP Application Project Engineer

  Participated TBG new ERP Web application implementation, mainly for Purchase Order, Logistic and Warehouse management functions development. Supported TBG eChannel application to PA as predecessor of CCOII. TBG ERP maintenance support.

• 

  宏碁

  May 2005 - May 2021

  Added Acer global system integration(B2B EDI) implementation and management. Assisted HQ/RO system integrations stability and change request management. Responsible for EMEA CPYou ERP surrounding systems integrations implementation with DHL/PL, UK warehouse. Responsible for HQ/RO Businesses, Services applications first-line Help Desk, incident/service request management. Global support and communications with RONS. Developed PA Logistic Payment module via Oracle PL/SQL. Assisted Mexico ERP replacement by EMEA AGS (Acer Global System) and post-live maintenance support. Participated EMEA AGS 2.0 re-platform project, the predecessor of global regional ERP AGBS (Acer Global Business System). Responsible for AGBS global implementation IT workstream, design architect, module/ functions design and development team management, Database management till TW live readiness. Responsible for RO Forecast system and HQ Order Management system(OMS) design and implementation and post-live maintenance support. Assisted HQ ERP implementation by Oracle eBusiness Suite, mainly responsible for Key Component Buy & Sell - Sales Order module and Feili logistic integrations.

  • Global Help Desk & EDI Integration Sr. Manager

    Mar 2015 - May 2021

  • Global Help Desk Manager

    Nov 2012 - Mar 2015

  • ERP Application Manager

    May 2008 - Nov 2012

  • Business Application Project Supervisor

    May 2005 - May 2008
• 

  Acer

  Mar 2023 - now

  Responsible for global marketing applications – Acer Global Web related and Ecommerce stores implementation and management. IT common technology introduction, platform construction and design specification establishment. Application database management.Adding Acer customer product repairing service IT operations to my scope of responsibility from Mar. 2024. The role of leading the China information center, responsible for China’s infrastructure, network, security, applications projects and platform maintenance.Found new successor from local team and hand over China IT head to He, Jun on 2/1/2024.

  • Global Marketing & Service Operations IT Sr. Director

    May 2021 - now

  • China IT Centre Sr. Director

    Mar 2023 - Jan 2024