
Alison Ford
Restaurant Supervisor

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About me
Commercial Manager
Education

Leeds Metropolitan University
2003 - 2007HND International Tourism Hospitality Management
Experience

Marco Island Marriott
Aug 2004 - Feb 2006Restaurant SupervisorHourly associates Schedules, ensuring all shifts are covered, forecasting business needs.LMS, Schedule Input & Punch Edits Payroll -Weekly Payroll entry, ensuring all holidays and sickness has been recorded, and cross charging hours for associates working in/from other departmentsInvoicingOrderingManager of Golf Grille – An outlet of the hotel not on the resort site itself. Managing the weekly running of the department, schedules & Payroll.Staff developmentTrained within all 6 F&B Outlets Show less

Forest of Arden Marriott
Apr 2006 - Apr 2007Event ManagerDaily management of Events, Ensuring that all of the Conference needs where attended too. Ensuring clear lines of communication between Event Orgainsers & Hotel team are in place.Staff Supervision, Leading a team of between 3 and 50 per shift, delegating tasks to ensure all operations needs are adhered too.Training, Within the department providing training to new associates, through their 90 probation period. Also for all members of staff training and encouragement of Passports to success.Payroll – Weekly Payroll entry, ensuring all holidays and sickness has been recorded, and cross charging hours for associates working in/from other departments Show less

Agora Solutions
Jun 2007 - Nov 2007Lead InstallerLead Installer on Project for Micros Fidelio.Working on the Opera roll out within Marriott Hotels. Leading a team of 3 at sites during the cutover period. Ensuring the system has been successfully installed, the switch between the two systems is complete and supporting the hotel through the first week of being live with the new system.Certified PMS Micros FidelioCertified Marriott Installer

Cyntergy Services Ltd
Nov 2007 - Jul 2009Training AnalystAll aspects of the training world – One to One – Identifying specific needs and tailoring sessions to meet objectives. Group Training – presenting the information to a varied group, giving each delegate a full understanding of the system. Helping to prepare training materials and documentation.Training many different systems including – Opera V3, 4 & 5, Horizon, BOSS, FOLS & FidelioWorking for some of the UK’s biggest hotel brands including – Thistle, Principal Hayley, Ramada Jarvis, Accor & Travelodge.Other roles within my current position include – Helping with New Hotel Openings, ensuring the opening goes to plan. Assisting with any needs the hotel may have. Testing Equipment and Systems. This includes new POS Systems and New Internet sites. Show less

Travelodge
Jul 2009 - Jun 2010Hotel Manager
Rank Group
Jun 2010 - Nov 2012Mecca Bingo GMD
SnowDome - Compass group uk
Nov 2012 - Nov 2013General Manager.webp)
Tenpin Ltd(part of Ten Entertainment Group Plc)
Nov 2013 - Jun 2018General Manager
CODE Student Accommodation
Jun 2018 - Oct 2019Accommodation Manager
MSO Workspace
Jan 2020 - Sept 2021Business Centre Manager
Chadwick Flexspace Solutions
Sept 2021 - nowCommercial Manager
Feb 2025 - nowClient Services Manager
Sept 2021 - Feb 2025
Licenses & Certifications

Level 5 Leadership & Management
ILMJun 2012
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