Jim Muller

Jim Muller

Director of International Carrier Services

Followers of Jim Muller784 followers
location of Jim MullerKaty, Texas, United States

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  • Timeline

  • About me

    Director Global Solutions Architecture at Granite Telecommunications

  • Education

    • BiCSi

      -
      Registered Communications Distribution Designer Telecommunications Infrastructure Design
    • BiCSi

      -
      Network Transport Systems Specialist Communications Systems Design
  • Experience

    • Williams Communications Networks

      Feb 1996 - Mar 2002
      Director of International Carrier Services

      Relationship building with International Network Providers to expand network globally through interconnection agreements and facility purchases. Evaluation of regulatory environment, market potential of country, available markets and technical requirements. Regional operating plan development and implementation. Initiated contact in foreign countries, setting goals, evaluation and negotiations with foreign vendors and customers. Developed regional marketing strategies while integrating acquisitions into core products. Show less

    • Nova Corporation

      Jan 2003 - Jan 2003
      Senior Engineer / Project Manager

      Project Management of Data Center move for large insurance company. Successfully completed the migration of over 2/3rd’s of the company’s production servers to a “Lights Out” data center without effecting user production.Program Management and Organizational Leadership, Modernization/Transformation, Enterprise/Cloud Computing, Outsource/Insource Migration, Vendor/Business Partner Management, Operations Management, IT Service Management, Enterprise Networking, Network and Systems Security, Systems Infrastructure and Integration, Data Center Infrastructure, Process Development, Personnel Management, Infrastructure Design, Network Security, Relationship Building, Mentoring, ERP Network Design Show less

    • Apex Systems -Consultant Contracted to Verizon supporting the ChevronTexaco Account

      Jan 2004 - Jan 2005
      IT Engineer / Project Manager

      Design, engineering and project management of technology infrastructure, PBX and Key systems. Involved in the Houston “Consolidation Project” engineering and project managing the building of new, remodeling of existing to be restacked and decommissioning of old voice network assets. Responsible for the coordination of voice team members for the migration of VOIP international circuits to the new “EHub” in Houston.Program Management and Organizational Leadership, Modernization/Transformation, Enterprise/Cloud Computing, Outsource/Insource Migration, Vendor/Business Partner Management, Operations Management, IT Service Management, Enterprise Networking, Network and Systems Security, Systems Infrastructure and Integration, Data Center Infrastructure, Process Development, Personnel Management, Infrastructure Design, Network Security, Relationship Building, Mentoring, ERP Network Design Show less

    • 4b Technology Group LLC

      Jan 2005 - Jan 2006
      Senior IT Consultant Designer

      Design, engineering, project management and implementation of technology infrastructure. Clients include M.D. Anderson Cancer Center, Texas A&M University, Houston Airport System, Tarleton State University, Memorial Hermann Hospitals.Program Management and Organizational Leadership, Modernization/Transformation, Enterprise/Cloud Computing, Outsource/Insource Migration, Vendor/Business Partner Management, Operations Management, IT Service Management, Enterprise Networking, Network and Systems Security, Systems Infrastructure and Integration, Data Center Infrastructure, Process Development, Personnel Management, Infrastructure Design, Network Security, Relationship Building, Mentoring, ERP Network Design Show less

    • Muller Consulting

      Jan 2006 - Jan 2009
      Principal IT Consultancy

      Consultant supporting the design, engineering, and management of technology infrastructure projects. Collaborated with clients and architects to conceptualize, design, and specify infrastructure specifications. Completed contract to Sempra Global for design and project management on 3 pipeline projects in Baja, MexicoProgram Management and Organizational Leadership, Modernization/Transformation, Enterprise/Cloud Computing, Outsource/Insource Migration, Vendor/Business Partner Management, Operations Management, IT Service Management, Enterprise Networking, Network and Systems Security, Systems Infrastructure and Integration, Data Center Infrastructure, Process Development, Personnel Management, Infrastructure Design, Network Security, Relationship Building, Mentoring, ERP Network Design Show less

    • Dynamic Industries

      Jan 2009 - Jan 2012

      Evaluated, selected and implemented new Electronic Document Management and Materials Management Systems. Wrote new processes for systems integration into operational procedures. Developed needs analysis of new software platforms for modernization of internal information systems. Responsible for all project document management team staffing and operations.•Evaluated, selected and implemented new Electronic Document Management and Materials Management systems. Wrote processes for systems integration into daily operations. Performed analysis of new software platforms for modernization of corporate information systems. Brought in several projects on time and budget that they were in danger of being lost.Program Management and Organizational Leadership, Modernization/Transformation, Enterprise/Cloud Computing, Outsource/Insource Migration, Vendor/Business Partner Management, Operations Management, IT Service Management, Enterprise Networking, Network and Systems Security, Systems Infrastructure and Integration, Data Center Infrastructure, Process Development, Personnel Management, Infrastructure Design, Network Security, Relationship Building, Mentoring, ERP Network Design Show less Developed, completed, and turned over completion and commissioning documentation for fire & gas detection, safety, control, instrumentation, and electrical system additions of new natural gas compressor system on a producing Chevron platform offshore of Angola, Africa.Program Management and Organizational Leadership, Modernization/Transformation, Enterprise/Cloud Computing, Outsource/Insource Migration, Vendor/Business Partner Management, Operations Management, IT Service Management, Enterprise Networking, Network and Systems Security, Systems Infrastructure and Integration, Data Center Infrastructure, Process Development, Personnel Management, Infrastructure Design, Network Security, Relationship Building, Mentoring, ERP Network Design Show less

      • Management Information Systems Manager

        Jan 2011 - Jan 2012
      • QA/QC Mechanical Completion | Commissioning Lead

        Jan 2009 - Jan 2011
    • RigNet

      Jan 2012 - Jan 2014
      Integration Engineer | Project Manager

      Designed and implemented complex technology projects for international and domestic, offshore and onshore, oil and gas facilities. Designed and developed specifications and project management of technology infrastructure, including access control, intrusion detection, CCTV, radio, VSAT, PAGA (public address, general alarm), radio and LAN/WAN infrastructure. Program Management and Organizational Leadership, Modernization/Transformation, Enterprise/Cloud Computing, Outsource/Insource Migration, Vendor/Business Partner Management, Operations Management, IT Service Management, Enterprise Networking, Network and Systems Security, Systems Infrastructure and Integration, Data Center Infrastructure, Process Development, Personnel Management, Infrastructure Design, Network Security, Relationship Building, Mentoring, ERP Network Design Show less

    • Halliburton

      Jan 2014 - Jan 2016
      Network Solutions Architect

      Provided a variety of technical and non-technical consulting and advisory services. Maintain broad horizontal skill set with core competencies in networking and security technologies. Led teams (20+ people, 6+ teams) in effort to analyze, design, troubleshoot, and implement network architectures and solutions to best meet end-user requirements. Wrote internal standards documents for methods and procedures for implementation on complex, new technologies, enabling enhanced operational performance. •Improved security and operations and helped reduce cost over $1 million per year of global network connecting international offshore and onshore locations for second largest oil field services company. •Within first 6 months of employment, saved $3 million in operational cost through contract renegotiations with satellite vendors•Evaluated current environment of network implementations at remote sites (with well over 20,000 devices and thousands of sites) and determined gaps compared to strategic business direction, resulting in immediate decreased operational cost of $300 thousand and improved service by creating a formal process for provisioning new services.•Created a new Global Services contract with network providers; new provisioning system cut circuit turn-up timing by more than 50% and improved customer service. Realized annual cost savings of over $1 million as circuits were decommissioned.Program Management and Organizational Leadership, Modernization/Transformation, Enterprise/Cloud Computing, Outsource/Insource Migration, Vendor/Business Partner Management, Operations Management, IT Service Management, Enterprise Networking, Network and Systems Security, Systems Infrastructure and Integration, Data Center Infrastructure, Process Development, Personnel Management, Infrastructure Design, Network Security, Relationship Building, Mentoring, ERP Network Design Show less

    • Muller Consulting

      Jan 2016 - Jan 2018
      Principal Information Technology Consultant

      Consultant engaged in projects targeting technology infrastructure. Collaborated with clients and architects to conceptualize, design, and specify technology infrastructure. Currently contracted to RigNet, designing the fiber optic infrastructure for Shell’s new ethane cracking plant in Pennsylvania. Previous relationship with PGA Engineers designing IT and security projects for Houston airports, Texas A&M University and Lone Star College.

    • Black Box

      Feb 2018 - Dec 2018
      Solutions Architect

      Provide a variety of technical and non-technical consulting and advisory services. Maintain broad horizontal skill set with core competencies in infrastructure technologies. Participate in developing program planning and pricing of large scale multi-national projects. Company expert on Data Center design and construction. • Participated in development of the program and pricing and eventual win of the infrastructure procurement and installation of a hyper-scale data center for a major social networking company. • Perform oversight of quoting and program management for an MSA with Global News gathering and research company. Review and approve all quotes prior to their submission to customer. Serve as technical expert on data center design and implementation projects.• Stepped in and took control of an infrastructure construction project of a hyper-scale data center for a major social network provider after failure of initial project management team. Acting in the multi-functional role as; on-site project manager, construction manager, project architect, engineer and procurement manager to bring the project under control and back on schedule. Managing and directing a staff of 70+ technicians and support staff with 4 functional working teams. Acting a primary point of contact for customer until new project management team can be hired and trained. Show less

    • Granite Telecommunications

      Dec 2018 - now
      Director Global Solutions Archtecture

      Provide a variety of technical and non-technical consulting and advisory services. Maintain broad horizontal skill set with core competencies in infrastructure technologies. Participate in developing program planning and pricing of large scale multi-national projects.

  • Licenses & Certifications

    • Intermeadiate Firefighter

      State of Texas
      Jan 1990
    • Network Technology Systems Designer

      BICSI
      Dec 1997
    • RCDD (Registered Communications Distribution Designer)

      BiCSI (Building Industries Consulting Services International)
      Jan 1996
      View certificate certificate
    • EMT

      State of Texas
      Jan 1986
    • RCDD NTS

      BICSI
      Jan 1994
      View certificate certificate
  • Honors & Awards

    • Awarded to Jim Muller
      MVP Halliburton Sep 2015 Save $3M in operational cost through the renegotiation of contracts with Satellite vendors and received the company’s MVP award in the first 6 months of employment.
  • Volunteer Experience

    • Volunteer

      Issued by Texas Sentinels Foundation on Jan 2013
      Texas Sentinels FoundationAssociated with Jim Muller
    • IT Architect

      Issued by Spring Fire Department on Jun 2016
      Spring Fire DepartmentAssociated with Jim Muller
    • Worshipful Master, Charitable Works Chairman, Fund Raising Chairman

      Issued by KATY MASONIC LODGE on Apr 2008
      KATY MASONIC LODGEAssociated with Jim Muller
    • Sr. Engine Captain

      Issued by Katy Fire Department on Jan 1983
      Katy Fire DepartmentAssociated with Jim Muller