Samantha Estrada

Experience

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  Aerobics and Fitness Association of America

  Aug 2008 - Mar 2009

  Data Entry Clerk

  Answered all telephones and efficiently handled a high volume of incoming calls.- Processed orders for new account sales onto a computer database. - Composed packages for mail-outs to all customers and clients.- Called out to workout facilities for upcoming events.- Researched and processed client files.

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  US Census Bureau

  Mar 2009 - Aug 2010

  Office Clerk

  Data entry on an applicant database (DAPPS).-Filed folders by alphabetical and numerical order.-Answered telephone calls to assist applicants.-Talked with applicants regarding issues on file.-Updated information on a daily basis.-Hired applicants and process folders.-Keyed in time sheets for payroll."Enumerator"-Inputted data onto a Hand-Held computer based program for various housing structures.-Walked door to door while confirming addresses and maps.

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  HStudio

  Jan 2013 - Feb 2014

  Shipping Coordinator and Inventory Manager

  -Answer incoming calls while assisting or directing to proper sales representative.-Manage all inventory items in three locations using a point of sale software.-Verify payments to process shipment of items.-Maintain track of items that are ready to be shipped or delivered properly.-Submit requests of shipping quotes to sales representatives.-Validate shipping bills for the accounting department.-Create all shipping paperwork for Fedex and UPS.

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  Nasty Gal

  Apr 2013 - Dec 2013

  Customer Care Rep

  Assist customers in placing orders over the phone (Weblinc).-Answer a high volume incoming call center.-Assist customers in order updates and information.-Issue credit for processed returns.-Respond to incoming emails regarding all questions to website and orders (Desk.com).-Keep customers updated regarding any lost packages.-Assist in Fraud verification (cybersource.com

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  Valencia Naturals, LLC

  Mar 2014 - Aug 2014

  Receptionist/Office Assistant

  -Answer incoming calls as needed and direct to dedicated representative.-Assist warehouse in packaging and assembly of product.-Research the internet for various projects.-Enter orders on Quickbooks accounting system.-Maintain filing cabinet and file documents in alphabetical order.-Fax, copy, and scan documents for various staff members.-Prepare invoice mailers to be mailed.-Take company deposits to the bank as needed.-Assist accounting with billing tasks.

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  Jerry Leigh of California

  Dec 2014 - Feb 2024

  -Check dates of upcoming purchase orders to schedule inspections.-Keep in contact with factories to check inspection prospects.-Prepare documentation and send to third party lab prior to inspection dates.-Verify all documentation is accurate and up to date.-Review inspection reports upon receipt.-Update spreadsheets with report results. -Maintain logs of reports to make sure all items are tested per requirements.-Request testing of all items needed. -Process testing samples for various account ledgers.-Stay up to date with testing protocols and requirements. -Participate in webinars pertaining to textile federal/state requirements Show less

  • QA/QC Coordinator

    Nov 2015 - Feb 2024

  • Quality Assurance Assistant

    Dec 2014 - Nov 2015