Shanna-Kay McKenzie Foreshaw

Experience

• 

  Earlham College Bookstore

  Aug 2007 - May 2011

  Cashier
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  Earlham College Residence Life

  Aug 2008 - May 2011

  Resident Assistant

  • Ensured that the school policy was being followed • Facilitated community building through creating small-scale academic and social programs• Directed an average of 27 residents to available resources on campus• Completed room condition inventories and other relevant documents

• 

  Earlham College Conferences

  May 2010 - Aug 2010

  Manager

  • Prepared time schedule and work activities for Program Assistants, assigning tasks to each or the team• Filled out all the maintenance request forms and kept records of every damage done to rooms and buildings• Conducted walkthroughs of every building used, recording any damage found

• 

  UNCC Housing

  Jul 2011 - Jun 2013

  Graduate Assistant

  • Provide assistance in supervising 10 Resident Advisors.• Oversee the work of 3-4 Student Assistants and maintain their work schedule• Keep track of the Programming Points earned by each Resident Advisor • Perform departmental duties such as being a part of an on-call rotation for all residential buildings• Interview candidates for professional and paraprofessional positions in the department

• 

  Charlotte Community Health Clinic

  Nov 2012 - May 2014

  Volunteer Spanish Interpreter

  Interpret for the nurses and doctors during intakes and consults.Help with minor tasks such as appointment phone calls during breaks.Search for Medical Records and other paperwork

• 

  UNC Charlotte

  Aug 2013 - May 2014

  Spanish Post Graduate Fellow

  • Teaching 6 hybrid (blend of online and face-to-face) Elementary Spanish courses • Managing the 6 courses on Moodle 2 and Connect • Adapting and creating lesson plans for student population with varied experiences

• 

  Immaculate Conception High School Jamaica

  Sept 2014 - Nov 2014

  Spanish Teacher

  • Teaching 6 classes of students from grades 8-11• Preparing lesson plans and grading

• 

  A Destination Management Company

  Dec 2014 - Dec 2022

  • Consistent monitoring of all operational aspects of excursion and transfer provision to ensure excellent service delivery. • Overseeing the Operations & Excursions departments by facilitating training, providing exemplary leadership and guidance to trouble-shoot inquiries when needed.• Preparing and reviewing supplier contracts to ensure the products can be offered without issue• Maintaining a good relationship with suppliers with the aim of providing beneficial conditions for suppliers and company. Show less • Preserving the business relationship between the company and our key accounts by handling any issues and being the main point of contact for them• Securing accommodation, work permits and airport passes for the staff of our key accounts• Accompanying product managers of key accounts on familiarization trips to provide assistance• Assisting the Country Director to prepare for meetings and presentations through collecting data and creating PowerPoint presentations• Attending local product expo to provide awareness of our company and meet with existing clients• Overseeing the Groups department by providing guidance and handling escalated issues Show less

  • Operations Manager

    Jul 2021 - Dec 2022

  • Key Account Manager

    May 2018 - Jul 2021

  • Executive Assistant

    Dec 2014 - Apr 2018
• 

  Freelance (Self employed)

  Jun 2016 - now

  Freelance Translator

  • Translating documents from Spanish to English• Reviewing translated documents for accuracy•. Working with companies such as Bureau Translations

• 

  Another Destination Management Company

  Dec 2022 - now

  Operations Manager