Julianna Gabisch

Experience

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  Absolute Accounting Services, Inc.

  Jan 2013 - Jul 2013

  Accountant Assistant

  • Answer phone calls and assisted clients with questions regarding tax preparation• Assist office staff and accountants in the preparation, review and processing of individual and businesses tax returns• Perform several clerical and secretarial duties such as type, print or copy documents and reports, make appointments and send/receive e-mails from clients.

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  Universal Action Travel, Inc.

  Aug 2013 - Jan 2015

  Administrative Assistant

  • Prepare invoices, reports, memos, letters, financial statements and other documents, using word processing, spreadsheet, database, or presentation software.• Answer phone calls and direct calls to appropriate parties or take messages.• Perform general office duties, such as ordering supplies, maintaining records management database systems, and performing basic bookkeeping work.• File and retrieve corporate documents, records, and reports. Open, sort, and distribute incoming correspondence, including faxes and email. Make travel arrangements for executives. Show less

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  H&R Block

  Jan 2015 - Apr 2015

  Tax Preparer

  • Prepared income taxes for clients and provided tax preparation for businesses and individuals• Primarily focused and processed 1040ez returns in accordance to requirements and IRS statues• Proficient with Schedule A & Schedule B tax return requirements and procedures• Review financial records such as income statements and expenditure records to determine forms and applicable deductions available for tax return preparation• Client billing and tax refund information data processing & management Show less

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  Bencivenga & Associates, P.A.

  Nov 2015 - Mar 2017

  Para Professional - Office Administrator

  • Administrative Tasks: Set up appointments, reception desk, general clerical duties (Filing, scanning, etc.) • Prepared tax returns to be revised by CPA’s & Staff o Federal 1040’s, State, Schedules A,B,C,D, E & K • Prepared yearly organizers for over 200+ clients, filed tax extensions, Lacerte Tax Software 2017

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  Pandora

  Sept 2018 - Dec 2018

  Customer Solutions Representative

  • Entered customer’s orders using Microsoft Dynamics / B2B Portal (Cloud). Data recollection & entry • Provided telephone and electronic messaging customer service support to clients in the US/Canada• Resolved customer complaints— identified cause, expedited corrections and coordinated resolution

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  Heavy Hammer, Inc.

  Jan 2019 - Jun 2019

  Customer Service / Marketing Representative

  • Nationwide customer service contact representative, lead generation, customer acquisition specialist• Follow up leads for consumer/client acquisition – coordinated transfers to sales/marketing department

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  City of Annapolis, Recreation & Parks Department

  Aug 2019 - Dec 2020

  Front Desk Attendant

  • Greet & assist guests to the Pip Moyer Recreational Center• Basic accounting functions (open accounts, data keeping, cashier, report generation, balancing drawer)

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  City of Annapolis

  Mar 2020 - Jun 2020

  Emergency Operations Center Representative

  • Field and record COVID-19 related questions & inquiries• Requested/Coordinated emergency dispatch (Police/Fire) in response to citizenry requests

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  State of South Dakota

  Feb 2021 - Jul 2021

  Human Resource Specialist I

  • Performed several clerical/secretarial duties such as type, print or copy documents and reports, answered e-mails/phone calls from employees and completed employment verifications.• Assisted in the processing of payroll for Departments of Public Safety, Tribal Relations & Tourism• Handled employment-related inquiries from applicants, employees, and supervisors, and refers complex and/or sensitive matters to the appropriate human resources staff. Other duties as assigned.

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  Nelnet

  Oct 2021 - Mar 2022

  Customer Service Advisor

  • Nationwide customer service representative for student loans/account manager

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  ANNAPOLIS, CITY OF

  Apr 2022 - Feb 2023

  Front Desk Attendant

  • Greet & assist guests to the Pip Moyer Recreational Center• Basic accounting functions (open accounts, data keeping, cashier, report generation, balancing drawer)

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  Bencivenga & Associates, P.A.

  Nov 2022 - now

  Paraprofessional