Hansika Peiris

Experience

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  Sharr Office Automation (PVT) LTD

  Jan 2022 - Jun 2023

  Front Desk Receptionist

  As a Front Desk Receptionist at Sharr Office Automation (PVT) LTD, I am the first point of contact for clients, visitors, and employees. My role involves providing exceptional customer service, managing inquiries via phone, email, and in-person, and maintaining a professional and welcoming reception area. I handle administrative tasks such as scheduling appointments, managing correspondence, and coordinating office activities. My commitment to efficiency, organization, and interpersonal skills contributes to creating a positive and efficient environment at Sharr Office Automation (PVT) LTD. Show less

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  Hot Master Restaurant

  Mar 2022 - Jun 2023

  Food Attendant

  As a Food Attendant at Hot Master Restaurant, I focused in delivering exceptional dining experiences to our guests. My responsibilities include taking orders accurately and efficiently, serving food and beverages promptly, and ensuring customer satisfaction by addressing any concerns or special requests. I maintain cleanliness and hygiene standards in the dining area. With a focus on providing attentive service and creating a welcoming atmosphere, I contribute to the overall success of Hot Master Restaurant and uphold its reputation for excellence in hospitality. Show less

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  McDonald's

  Aug 2023 - now

  • Train, mentor, and guide team members to ensure excellent customer service and operational efficiency.• Facilitated hands-on coaching sessions to improve team performance.• Ensured compliance with McDonald’s policies and standards, emphasizing safety, quality, and cleanliness.• Fostered a positive work environment by motivating team members and addressing concerns to enhance overall team morale.• Managed workflows during peak hours, providing leadership to maintain efficiency and customer satisfaction.• Recognized for strong leadership, communication, and problem-solving abilities. Show less As a Crew Member at McDonald’s, I am focused on delivering exceptional dining experiences to our guests. My responsibilities included taking orders accurately and efficiently, preparing and serving beverages and desserts promptly, and ensuring customer satisfaction by addressing any concerns or special requests. I maintained cleanliness and hygiene standards in both the store. With a focus on providing attentive service and creating a welcoming atmosphere, I contributed to the overall success of McDonald’s and upheld its reputation for excellence in fast food service. Show less

  • Crew Coach

    Jan 2025 - now

  • Crew Member

    Aug 2023 - Jan 2025
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  Guzman y Gomez Mexican Kitchen

  Jul 2024 - Aug 2024

  Sales/Drive Thru Crew Member