Connor Burnett

Experience

• 

  Beacon Learning Group

  Aug 2018 - May 2019

  Executive Assistant

  Responsible for carrying out daily business and personal tasks for the CEO of Beacon Learning Group - Philip Anderson.

• 

  Acima

  May 2019 - now

  - Led mobile app growth to over 1 million users by collaborating with marketing, providing a Spanish language preference and expanding retail partnerships- Strategically influenced and maintained a product roadmap yielding $74 million in sales from marketplace transactions in less than 2 years.- Led cross-functional teams to drive the successful implementation of an API integration with major retail partners such as Amazon, Best Buy, Ashley Furniture, and Whirlpool across the Acima mobile app and acima.com- Expanded our mobile marketplace from 2 retailers to 20 over the course of eighteen months- Collaborated with UX/UI team to create a “Customer Whitelist” comprised of 300+ users to conduct customer interviews and gather feedback to help inform the product roadmap and build customer-centric features- Identified a solution to decrease customer attrition in the shopping funnel, presenting a $2.2 million opportunity cost Show less

  • Product Manager

    Jul 2022 - now

  • Corporate Account Manager

    Jun 2021 - Jul 2022

  • Inside Sales Representative

    Oct 2020 - Jun 2021

  • CS New Hire Development Coach

    Jan 2020 - Oct 2020

  • QA Specialist

    Sept 2019 - Jan 2020

  • Bilingual Customer Service Representative

    May 2019 - Sept 2019