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Kenny Tan

Kenny Tan

Research Assistant

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location of Kenny TanSingapore

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  • Timeline

  • About me

    Transformation Manager

  • Education

    • The London School of Economics and Political Science (LSE)

      -
      Master of Science (MSc.) Social and Organizational Psychology Distinction

    • National University of Singapore

      -
      Bachelor of Social Science (BSo.Sc.) Psychology First Class Honours

    • University of Auckland

      -
      Student Exchange Psychology

  • Experience

    • NUS Business School

      Jul 2011 - Jul 2013
      Research Assistant

    • Public Service Division

      Dec 2011 - Jan 2012
      Intern

    • Ministry of Manpower

      May 2012 - Jul 2012
      Intern

    • Urban Redevelopment Authority of Singapore (URA)

      Oct 2014 - May 2021
      Executive Manager (Corporate Strategy Group)

      - Facilitated setting of transformation strategic priorities for the agency- Gap analyses between as-is and to-be states for organization change management- Led prioritization of organisational capabilities- Led staff engagement workshops on business process re-engineering- Horizon scanning from industry and research trends- HR and business analytics using Behavioural Insights methodology

    • Housing & Development Board

      May 2021 - Feb 2023
      Senior Manager (Centre of Service Excellence)

      - Redesigned the frontline operating model of frontline and digital services- Cultivated a service-oriented culture among frontline officers.- Analyzed Branch service performance across different channels (in-person, emails, digital services) - Supported the change management for Branch Transformation Strategy

    • Cognizant

      Feb 2023 - now
      Consulting Manager

      Provided strategic advisory and managed project delivery for organisations in global insurance and financial, retail, and government technology. - Managed the Program and Transformation Management Office for a leading global insurance and financial services client.- Developed a regional business case, Target Operating Model, and people transition plan for an IT shared services center in Asia.- Strategised a go-to-market roadmap into government agencies for an IT product.

  • Licenses & Certifications

    • Certification in Change Management

      Prosci
      Dec 2020

    • Certification in Organisation Development

      NTL Institute
      Jun 2021

    • R Statistics Essential Training

      Lynda.com
      Jan 2018
      View certificate certificate

    • Microsoft Certified: Power BI Data Analyst Associate

      Microsoft
      Jul 2024
      View certificate certificate

    • Photoshop CC 2018 Essential Training: The Basics

      Lynda.com
      Jan 2018
      View certificate certificate

    • Certified ScrumMaster (CSM)

      Scrum Alliance
      Mar 2023
      View certificate certificate

    • Introduction to Photography

      Lynda.com
      Oct 2017
      View certificate certificate

  • Honors & Awards

    • Awarded to Kenny Tan
      Workplace Transformation Award - Best Use of Workplace for Work Public Service Division, Prime Minister's Office Jul 2017
    • Awarded to Kenny Tan
      Impactful IDEAS Project - Sharing of public feedback and sentiments at management meetings Corporate Development Group Aug 2015 Compiled public pain points and sentiments toward URA and shared with management. It allows prioritisation of areas for improvements and addresses emerging issues.
    • Awarded to Kenny Tan
      Top 3 Co-Creation Ideas for Improving Commuter Experience Ha-Co-Thon Nov 2014 In a team of 5, we introduced a series of ideas to help enhance elderly's commuting experience on trains. These ideas were greatly welcomed by the judges from LTA and SMRT, helping us to win one of the top 3 co-creation ideas at the Ha-Co-Thon.
    • Awarded to Kenny Tan
      Dean’s Scholar List AY2012/13 National University of Singapore Aug 2013 Top 1% of cohort
    • Awarded to Kenny Tan
      Dean’s List AY2011/12 National University of Singapore Aug 2012 Top 5% of cohort
    • Awarded to Kenny Tan
      First in Course Award for Industrial, Work, and Organizational Psychology University of Auckland Jun 2011