Deep Enrich
Shelly Sharma
Process Coordinator
210 followers
Panchkula, India
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About me
Certified Scrum Master
Education
Krukshetra University
2003 - 2007Engineer’s Degree ComputersB.Tech(CSE)
Experience
SPAN Infotech
Oct 2009 - nowProcess CoordinatorSpan Infotech Pvt Ltd
Oct 2009 - Feb 2016Sr.System Enginner
Ionnor Solutions
Oct 2009 - nowI have been working in Admin Profile fror lat 3 years but i have been shifted recently to a Post of System Engineer 3 months back . Working as System Engineer in Evry.
Working as System Engineer in Evry
Oct 2009 - nowWorking as System Engineer in Evry
Oct 2009 - now
IBM
Mar 2016 - nowTechnical Servcies Professional at IBM India Private LimitedManage IT Incidents/ Service Requests/ Problem tickets in conjunction with strategic Service Providers and internal resolver groups. Managing SLA/KPI for Incidents by generating the SLA reports and Audits reportsExcel in Soft Skill Training's within the company
Technical Servcies Professional
Mar 2016 - nowTechnical Servces Professional
Mar 2016 - nowTechnical Services Professional
Mar 2016 - nowTechnical Services Professional
Mar 2016 - Aug 2017
NA
Aug 2016 - nowFreelancer
Tietoevry
Oct 2021 - nowSr.System.Engineer
Oct 2021 - nowShift leader
Oct 2021 - nowService Desk Specialist
Oct 2021 - now
Licenses & Certifications
- View certificate
Learning Jira (Cloud Edition)
LinkedInFeb 2023
- View certificate
Jira Fundamentals Badge
AtlassianFeb 2024
Languages
- enEnglish
- hiHindi
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