Diennul Chayra

Experience

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  Paramadina University

  Sept 2010 - Jun 2011

  I am responsible for providing and teaching students about counseling psychology materials, including how to initiate conversations with clients, support them in problem-solving, handle difficult clients, and other related topics. I am responsible for providing counseling services to college students, assisting them in problem-solving, and offering support. Additionally, I compile reports detailing the counseling sessions with clients.

  • Assistant Lecturer for Counseling Psychology's subject

    Feb 2011 - Jun 2011

  • Peer Counselor

    Sept 2010 - Jan 2011
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  HighScope Indonesia

  Mar 2011 - Aug 2011

  Assistant Preschool Teacher

  I am responsible for classroom cleanliness, assisting the lead teacher with teaching, helping children in class and on the playground, and accompanying them during play and study activities.

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  PT. Ericsson Indonesia

  Dec 2011 - Oct 2012

  Human Resources Management

  I am responsible for maintaining the resources database, recording employee leave data, monitoring daily absences, and updating the ASP training database. Additionally, I manage recruitment and placement progress through behavioral interviewing and assessments, and provide counseling to employees with discipline issues.

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  PT AXA Mandiri Financial Services

  Oct 2012 - Jul 2019

  1. Training Module Development for In-Branch Sales: Conduct Training Needs Analysis (TNA), develop training roadmaps and modules, create participant manuals, trainer slides, training evaluations, and L3 action plans, and conduct Train-The-Trainer (TTT) sessions.2. E-Learning Module Management: Develop e-learning module storylines and scripts for Financial Advisors, validate e-learning modules created by the Digital Learning team, and collaborate with the Digital Team for blended learning programs.3. Sales Events & Programs: Handle and support sales events and programs related to Financial Advisors and product campaigns, deliver training sessions for the sales force, and support training-related projects like new product launches and urgent company programs.4. Event Management: Serve as Project Manager for Indonesia Bancassurance Blueprint (IBB) 2019, an annual event for 1500 Financial Advisors, and manage the Telemarketing Kick Off Meeting 2018 for 500 telemarketing team members. Show less

  • Module Development Specialist (Asst. Manager)

    Dec 2014 - Jul 2019

  • Sales Recruitment Associate

    Oct 2012 - Nov 2014
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  I-AM-JAGO Public Speaking Center

  Sept 2019 - Jan 2020

  Learning Design Consultant

  For a short-term project with I AM JAGO as a Consultant for Program and Organization Development, I:1. Redefined and revamped their program and curriculum roadmap to align with market needs.2. Conducted trainer assessments for talent mapping within their organizational structure.3. Created talent mapping and organization structure recommendations based on assessment results to enhance organizational effectiveness.

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  PT Bank Muamalat Indonesia Tbk

  Jul 2021 - Nov 2024

  I am responsible for designing the Talent Management Framework, starting with Talent Identification and Assessment for targeted employees. I analyze the results to structure Talent Development Programs and Succession Plans, promoting internal talent mobility. I conduct the Talent Agenda throughout the year to enhance talent retention and engagement. Additionally, I design graduate programs for raw talents, such as Management Trainees and Future Leaders, to support business growth and strengthen organizational capacity. I also design and manage Leadership Programs for all levels, from Team Leaders and Supervisors to Executives (BOD). Show less I am responsible for the end-to-end design and implementation of learning programs for all Bank Muamalat employees, ensuring alignment with the bank's strategy and initiatives. I work closely with stakeholders from all directorates to deliver learning programs based on Learning Needs Analysis from each unit or function. Additionally, I evaluate all delivered learning programs to ensure they are impactful, aligned with the bank's strategy, and effective in improving employee capability and competency. Show less

  • AVP - Talent Management & Leadership

    Feb 2023 - Nov 2024

  • Learning Solutions Senior Manager

    Jul 2021 - Feb 2023
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  Achmad Zaky Foundation

  Jul 2021 - Dec 2021

  Startup Campus Facilitator Batch 1

  I assist, facilitate, closely monitor, motivate, encourage, and develop Startup Campus participants as they work towards their final project for Demo Day.

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  Prudential Syariah

  Dec 2024 - now

  Banca Curriculum Development Manager

  I am responsible for developing and implementing comprehensive training strategies and managing curriculum development to empower our Sales Forces. I ensure that all training initiatives align seamlessly with the objectives of our bank partners, fostering strong collaboration and mutual growth. Additionally, I oversee and focus on Sales Force talent and career management, driving their development and progression to build a high-performing, future-ready team that contributes to organizational success. Show less