Alex Gondwe

Experience

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  Burco Electronic Systems LTD

  Oct 2000 - Jan 2002

  Field Engineer

  Installed and maintained local area networks.Provided technical support and maintenance for bank note and coin counting machines.Installed and supported industrial security surveillance systems.Maintained computer hardware and associated peripherals for clients.

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  Malawi SDNP

  Jan 2002 - Jan 2005

  Assistant Network Engineer

  Ensured efficient change management during system maintenance or upgrade.Procured, implemented and managed all electrical power systems, IT equipment and leased lines.Installed broadband connections, local area networks, dial-up facilities and Internet gateways.Managed domain name services, network security and network bandwidth.Provided customer support, help desk services, ensured timely reconciliation of trouble tickets.Installed and commissioned the Lilongwe and Mzuzu SDNP ISP nodes.Worked on network configuration for the establishment of the .mw ccTLD registry.Established a network interconnection of UN Agencies in Lilongwe (UN Virtual House).Implemented monitoring tools for the ISP Network Operations Center.Managed the change process during network maintenance and upgrade. Show less

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  Malawi Switch Center (Now NITEL)

  Jan 2006 - Dec 2006

  Administered the automatic finger Identification systems and its oracle biometric databases.Administered email, DNS, Web Proxy servers, domain controller and Asterisk PABX system.Provided support for the electronic check clearing system and user application packages.Reviewed the AFIS system and proposed solutions to observed gaps.Carried out fingerprint, smart card and fraud investigations.Managed the internal organizational management information system.Ensured functional data backup and security systems for the company's servers.Automated the movement of biometric images from banks and server health status reports.Ensured efficient change management during system maintenance and upgrade. Show less

  • Automatic Finger Identification Systems Officer

    Jun 2006 - Dec 2006

  • Support Officer

    Jan 2006 - Jun 2006
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  Baobab Health Trust

  Jan 2008 - Jul 2011

  Responsible for the overall success in meeting stakeholder and organizational goals.Ensured coordination and timely submission of annual budgets, financial plans and reports.Managed relationships with strategic partners and Ministry of Health.Ensured effective utilization and management of resources.Facilitated and chaired the management and all-staff meetings.Conducted quarterly performance evaluations for heads of departments and recommendedpromotions to the Board.Represented the organization in stakeholder engagements.Approved recruitment, promotion, leave of absence and termination of staff. Show less Developed ICT policy documents.Recruited and appraised staff and established employee goals.Implemented Asterisk Based VOIP PABX systems linking multiple health facilities and offices.Implemented portable hardware and connectivity solution for Malawi (HTC) Outreach Program.Deployed a hybrid solar and wind power solution for health centers.Worked with OEMs to introduce low cost servers and computers fit for hostile environments.As project manager, I successfully led the pilot phase of the National ART EMR System.Established installation standards for all Electrical and IT equipment and networks. Show less

  • Acting Country Director

    Dec 2010 - Jul 2011

  • Data Communications Specialist and Operations Manager

    Jan 2008 - Jun 2011
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  Baobab Health Trust

  Jul 2012 - Jun 2018

  Led Engineering efforts for Electronics, Electrical power systems and ICT architecture.Produced and updated ICT and Engineering policies and procedures.Managed departmental budgets, plans and reports.Carried out quality audits and root cause analyses.Recruited, coached and appraised Engineers and Technicians.Ensured efficient supply chain systems for hardware and consumables.Implemented Data Centers for National Birth Registration system and National HIS Datarepositories with supporting connectivity infrastructure.Established National backbone network, connecting over 100 facilities, with load balancing andfail over, for civil registration and Electronic Medical Record Systems management.Managed multi-homed Internet gateways and redundant routes for the network.Designed, piloted and standardized on-grid and off-grid solar power solutions for deployment. Show less Led the implementation and support of software, hardware, power and connectivity solutions.Ensured operational efficiency through resource allocation.Developed a strategy for connecting health facilities across the country.Ensured adequate testing and approval of solutions before deployment or upgrade.Ensured that company operations met financial and strategic objectives.Produced departmental reports for management and board meetings.Established and commissioned the Network Command and Control Center.Enforced use of Standard Operating Procedures and timely reconciliation of trouble tickets.Formulated company-wide budgets and wrote funding proposals.Recruited, trained, coached and appraised directorate staff.Analyzed key metrics for day-to-day operations to ensure efficient and timely completion of tasks and efficient supply chain and logistics system for hardware and consumables. Show less

  • Director Of Engineering

    Jan 2015 - Jun 2018

  • Director of Operations

    Jul 2012 - Jan 2015
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  AEGO Consulting and Solutions

  Jun 2018 - now

  Managing Director

  Responsible for the overall success of the business; Establishing and executing business strategies, business plans, finance processes and markets. Ensure timely submission of business proposals, reports and tax returns.Developed a data access and security protocol for document archiving system (DAS) and scaled up the system at Ntcheu District Hospital (DHO) with GIZ funding (May 2021 to May 2022).Revived the Ntcheu District Council WAN and internet connection (Jul 2020)Expanded the LAN and piloted DAS at Ntcheu DHO (March to July 2020).Carried out baseline study for roll out of the Electronic Health Intelligence Network under Agency for Scientific Research and Training, funded by UNDP; (Nov 2019)Performed ICT and Energy Infrastructure Assessment of all the 40 Malawi German Health Program (MGHP) supported health facilities (Jan - Mar 2019) Show less

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  Compelling Works

  Sept 2021 - Apr 2023

  Electrical and IT Engineer

  Main objective was to define and implement the energy and network connectivity infrastructure for the scaling up of the Electronic Registers (eRegister) platform, a lightweight Health Information System (HIS) for low resource health facilities and outreach services. Defined connectivity framework and infrastructure integration among different partners implementing health information systems in the health facilities.Prepared bid documents for contractor recruitment and certified the installation of hybrid power backup systems in the health facilities.Compiled non-functional requirements for National HIS implementation.Carried out software testing for functionality, user acceptance, conformity with MOH protocols and correctness of the data dictionaries.Determined the energy requirements for the implementation of the electronic registers project. Show less