John Stothoff, MSEE

Experience

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  Lucent Technologies / Alcatel-Lucent

  Jan 2002 - Jan 2009

  People Manager - Technical Sales and Business Development

  As a People Manager, I had the opportunity to lead and manage Technical Sales and Business Development teams for a variety of Tier 1, 2 and 3 US wireless customers. I also contributed directly to technical customer-focused projects and interacted with both customers and a broad range of internal teams / functions.Key accomplishments in this role included:• An opportunity to learn and demonstrate a blend of business, technical and people skills, where I was able to create a winning mindset within the team and maintain focus on end customer satisfaction despite internal and external obstacles.• A balance between the team leadership role (where I focused on maximizing team member contributions and visibility) with direct technical contributions in both known and new areas.• Led variety of teams to optimize customer support, requiring rapid learning of new technologies / processes / tools and shift of team member responsibilities.• Recognized expert in UMTS technology, which led to frequent executive and working level presentations to global customers and direct / team engagement in UMTS sale / deployment with key Tier One customer. Show less

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  Alcatel-Lucent

  Jan 2010 - Jan 2011

  LTE Customer Advocate / Introduction Team

  As an LTE Customer Advocate, I ensured deployment and evolution of the LTE (4G) mobile network solution for a key Tier 1 customer, with a focus on the cell site product (eNodeB). In this role, I developed customer presentation material, supported customer meetings and related follow up, and issue analysis / resolution.Key accomplishments included:• Development and maintenance of documentation on customer specific content requirements for cell site products, which required a broad understanding of feature details and ongoing interaction with technical, business and commercial contacts. This documentation provided internal clarity on customer needs and enabled effective solution communication to the customer.• Led analysis of commercial planning for release pricing (licensing) and prepared / presented justification to customer, leading to commercial terms agreement. Show less

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  Nokia / Alcatel-Lucent

  Jan 2012 - Jan 2016

  LTE (4G Wireless) Release Product Manager

  As an LTE Release Product Manager, I had the responsibility to drive process improvement for development, delivery and end to end lifecycle management of major LTE software releases. In this role, I managed documentation, prioritization and road-mapping of the overall software and hardware content in and across releases. I also partnered closely with the Project Management team responsible for each release, and coordinated across key customer teams, R&D teams and implementation teams to ensure balancing of customer requirements vs. development feasibility / timing.Key accomplishments included:• Formalization of a change management process to assess requested changes after release content commitment, including direct executive interface for final approval, resulting in increased clarity and control of content changes through the development and delivery lifecycle.• Aligned feature licensing process, development process and commercial planning to optimize software monetization. Show less

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  Nokia

  Jan 2016 - Sept 2018

  Program Manager - DevOps / Digital Transformation

  My most recent role has been as a program manager to guide organizational / process transformation to a DevOps / Digital Way of Working (methodology). This assignment has presented a tremendous learning opportunity, and I have been able to make significant contributions, including:• Lead program management of key DevOps planning activities (e.g. driving development of companywide strategy and message / extending applicability of internally focused Lean Six Sigma quality improvement methodologies to include the customer and drive customer satisfaction).• Increase alignment and understanding within Nokia about DevOps scope, strategy and market positioning by developing and presenting competitive intelligence updates and strategy overviews to numerous internal forums and communities.• Contributed to Enterprise WiFi solution planning for onboarding to Digital Ecosystem Manager (DEM) / Platform, including cross-functional team engagement / project planning / backlog management / Minimum Viable Product (MVP) completion as validation of DEM approach. Show less

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  PSGCNJ

  Apr 2019 - now

  Process Improvement / Training Consultant

  Partner with organization leadership to leverage Lean Six Sigma methodologies and tools to plan, implement and analyze organizational improvement initiatives.Deliver, plan and support workshops to teach essential skills to new job seekers. Conduct weekly new member orientation session. Serve on Training Leadership Committee responsible for all organizational training functions. Enhance training practice, learning materials and other needs based on participant feedback.