Angela Osbrink

Experience

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  Austin City Limits Music Festival (ACL)

  Jan 2005 - Jan 2011

  Bartender
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  Fast Eddy's

  Nov 2007 - Sept 2009

  Head Bartender & Cocktail Waitress

  ●Used my in-depth knowledge of spirits, popular beverage trends, and suggestive sales to increase revenue and hit sales goals●Effectively multi-tasked to prioritize and balance dozens of responsibilities, requests, and customers●Created marketing material for events/specials and published across multiple social media platform●Strong crisis management skills to help effectively and calmly resolve solutions with kitchen errors, customer complaints, and intoxicated guests●Experience creating weekly staff schedules, inventory, and training new employees Show less

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  SWAROVSKI

  Sept 2009 - Sept 2012

  Customer Service Representative

  Sales And Customer Service For Austrian Crystal

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  Landmark Tavern

  Apr 2010 - Apr 2011

  Bar Manager

  ●Created weekly staff schedules, booked live music and special events, reconciled staff hours for payroll, inventory, liquor orders, hiring, and training new employees●Used my in-depth knowledge of spirits, popular beverage trends, and suggestive sales to increase revenue and hit sales goals●Effectively multi-tasked to prioritize and balance dozens of responsibilities, requests, and customers●Created marketing material for events/specials and published across multiple social media platform●Strong crisis management skills to help effectively and calmly resolve solutions with kitchen errors, customer complaints, and intoxicated guests Show less

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  Sloane

  Mar 2013 - Sept 2013

  Nightclub Bartender

  ●Used my in-depth knowledge of spirits, popular beverage trends, and suggestive sales to increase revenue and hit sales goals●Effectively multi-tasked to prioritize and balance dozens of responsibilities, requests, and customers●Created marketing material for events/specials and published across multiple social media platform●Strong crisis management skills to help effectively and calmly resolve solutions with customer complaints, and intoxicated guests

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  Harry's Bar

  Jul 2013 - Jul 2014

  Bartender

  ●Used my in-depth knowledge of spirits, popular beverage trends, and suggestive sales to increase revenue and hit sales goals●Effectively multi-tasked to prioritize and balance dozens of responsibilities, requests, and customers●Created marketing material for events/specials and published across multiple social media platform●Strong crisis management skills to help effectively and calmly resolve solutions with kitchen errors, customer complaints, and intoxicated guests

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  The Showdown

  Nov 2013 - Oct 2016

  Bartender

  ●Used my in-depth knowledge of spirits, popular beverage trends, and suggestive sales to increase revenue and hit sales goals●Effectively multi-tasked to prioritize and balance dozens of responsibilities, requests, and customers●Created marketing material for events/specials and published across multiple social media platform●Strong crisis management skills to help effectively and calmly resolve solutions with customer complaints, and intoxicated guests

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  Tastemakers Intl.

  Nov 2014 - Oct 2016

  Brand Ambassador

  ●Interacted with consumers to promote the Beam Suntory portfolio and various other brands, ​use​d client ​promotional strategies​ to ​strengthen the customer-product-service relationship, and influenced larger audiences to increase spending●Reported on market activity and trends daily, responsible for event summaries and write-ups●Lead role for numerous activations, oversaw teams of junior brand ambassadors, and acted as a liaison between management and clients

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  Geometry Global

  Jan 2015 - Oct 2016

  Brand Ambassador

  ●Interacted with consumers to promote the Beam Suntory portfolio, ​use​d client ​promotional strategies​ to ​strengthen the customer-product-service relationship, and influenced larger audiences to increase spending●Reported on market activity and trends daily, responsible for event summaries and write-ups●Lead role for numerous activations, oversaw teams of junior brand ambassadors, and acted as a liaison between management and clients

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  TEAM

  Oct 2016 - now

  Lead Brand Ambassador

  ● Assist with recruiting and training of new employees● Interacted with consumers to promote the Bacardi and Heineken portfolios, ​use​d client ​promotional strategies​ to ​strengthen the customer-product-service relationship, and influenced larger audiences to increase spending ● Reported on market activity and trends daily, responsible for event summaries and write-ups ● Lead role for numerous activations, oversaw teams of junior brand ambassadors, and acted as a liaison between management and clients Show less

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  Life is Beautiful

  Jan 2017 - Jan 2017

  VIP Cabana Bartender
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  Hooters Casino Hotel

  May 2017 - Mar 2018

  Pool Bartender

  ●Used my in-depth knowledge of spirits, popular beverage trends, and suggestive sales to increase revenue and hit sales goals●Effectively multi-tasked to prioritize and balance dozens of responsibilities, requests, and customers●Created marketing material for events/specials and published across multiple social media platform●Strong crisis management skills to help effectively and calmly resolve solutions with kitchen errors, customer complaints, and intoxicated guests

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  Parq Restaurant & Nightclub

  Jul 2018 - Jan 2019

  Bartender

  ●Used my in-depth knowledge of spirits, popular beverage trends, and suggestive sales to increase revenue and hit sales goals●Effectively multi-tasked to prioritize and balance dozens of responsibilities, requests, and customers●Created marketing material for events/specials and published across multiple social media platform●Strong crisis management skills to help effectively and calmly resolve solutions with kitchen errors, customer complaints, and intoxicated guests

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  Pechanga Arena San Diego

  Sept 2018 - Jan 2020

  Lounge Server

  ●Used my in-depth knowledge of spirits, popular beverage trends, and suggestive sales to increase revenue and hit sales goals●Effectively multi-tasked to prioritize and balance dozens of responsibilities, requests, and customers●Strong crisis management skills to help effectively and calmly resolve solutions with kitchen errors, customer complaints, and intoxicated guests

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  Kace Face Promotions

  Dec 2018 - now

  Lead Brand Ambassador

  ● Assist with recruiting and training of new employees● Interacted with consumers to promote the brand, ​use​d client ​promotional strategies​ to ​strengthen the customer-product-service relationship, and influenced larger audiences to increase spending ● Reported on market activity and trends daily, responsible for event summaries and write-ups ● Lead role for numerous activations, oversaw teams of junior brand ambassadors, and acted as a liaison between management and clients

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  Hard Rock Hotel San Diego

  Mar 2019 - now

  Bartender

  ● Used my in-depth knowledge of spirits, popular beverage trends, and suggestive sales to increase revenue and hit sales goals● Effectively multi-tasked to prioritize and balance dozens of responsibilities, requests, and customers● Created marketing material for events/specials and published across multiple social media platforms● Strong crisis management skills to help effectively and calmly resolve solutions with kitchen errors, customer complaints, and intoxicated guests

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  Whiskey Girl

  May 2019 - Mar 2020

  Bartender

  ● Used my in-depth knowledge of spirits, popular beverage trends, and suggestive sales to increase revenue and hit sales goals● Effectively multi-tasked to prioritize and balance dozens of responsibilities, requests, and customers● Created marketing material for events/specials and published across multiple social media platforms● Strong crisis management skills to help effectively and calmly resolve solutions with kitchen errors, customer complaints, and intoxicated guests

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  Beam Suntory

  May 2019 - now

  Lead Brand Ambassador & On-site Manager

  ● Interacted with consumers to promote the Beam Suntory portfolio, ​use​d client ​promotional strategies​ to ​strengthen the customer-product-service relationship, and influenced larger audiences to increase spending● Reported on market activity and trends daily, responsible for event summaries and write-ups● Lead role for numerous activations, oversaw teams of junior brand ambassadors, and acted as a liaison between management and clients● Managed vendor and consumer special events. Responsibilities included overseeing BA staff, directing event setup, implementing health screenings, event recapping and acting as event MC Show less

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  Ü Calming Co.

  May 2021 - Jul 2021

  Brand Manager

  ● Responsible for identifying, planning, organizing, and managing event and retail campaigns● In charge of recruiting, training, and managing multiple teams of brand ambassadors for product launches● Interacted with consumers to promote the brand, ​use​d client ​promotional strategies​ to ​strengthen the customer-product-service relationship, and influenced larger audiences to increase spending● Reported on market activity and trends daily, responsible for event summaries and write-ups Show less

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  Moët Hennessy

  Jul 2021 - Sept 2022

  Brand Ambassador & Mixologist

  ● Crafted cocktails at special events to drive "liquid to lips" experience● Engaged and educated consumers on Volcán products through sampling and complimentary giveaways● Interacted with consumers to promote the Möet Hennessy portfolio, ​use​d client ​promotional strategies​ to ​strengthen the customer-product-service relationship, and create brand awareness● Reported on market activity and trends daily, responsible for event summaries and write-ups

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  The Tipsy Crow

  Jan 2022 - now

  Bartender

  ● Used my in-depth knowledge of spirits, popular beverage trends, and suggestive sales to increase revenue and hit sales goals● Effectively multi-tasked to prioritize and balance dozens of responsibilities, requests, and customers● Created marketing material for events/specials and published across multiple social media platforms● Strong crisis management skills to help effectively and calmly resolve solutions with kitchen errors, customer complaints, and intoxicated guests