Experience

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  Urban outfitters

  Sept 2021 - Jul 2023

  Retail specialist

  Provided exceptional care acting as a brand ambassador to enhance customer shopping experience, while promoting in-store and online sales. Utilized technology as a tool to interact and inform customer's about stock and inventory availability (POS, MPOS, In-Store & Curbside Pick Up). Troubleshoot faulty merchandise for guests and remedy with solutions on the fly.

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  3 monkeys bar & grill

  Nov 2021 - now

  Restaurant server

  Providing excellent customer service by managing customer inquiries, taking orders and upselling dishes. Effectively communicated with my team members during busy and stressful rush periods to ensure customer needs are met in a timely manner. Developing attention to detail when delivering dishes to tables that showcases the high-quality service that is standard for the restaurant.