Experience

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  Ibm

  Aug 1999 - Jul 2002

  Sap security administrator

  Jamie administered SAP security supporting a global end-user base providing 24/7 worldwide SAP security and user access support. She designed, developed, implemented, and documented user access role and profile designed by transaction and authorization objects based on business requirements. She developed and documented internal security policies, procedures, and desktop instructions. She instructed end-user training for global SAP security administrator for several international locations to ensure a consistent security policy and procedures was executed and complied with. Show less

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  Starbucks

  Jul 2002 - Jul 2006

  Coffee connoisseur

  While working towards her second college degree, Jamie was a coffee connoisseur providing outstanding customer service to ensure enthusiastically satisfied customers. She created and executed a customer's request based on a defined process and procedure to ensure order was accurate, processed in a timely manner, and customer left store 100% satisfied. She handled all cash transactions between customers and was held accountable for her cash drawer. She resolved customer order errors and negotiated product returns to ensure 100% customer satisfaction. She trained new employees in store procedures, order processing and execution, and product preparation. Show less

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  Pwc

  Jul 2006 - now

  When Jamie started with PwC, she focused on SAP risk and controls from an external audit capacity for 6 years. She managed various engagements for large semi-conductor & life science companies, leading the day-to-day audit field activities with a staffing team of 2-3 associates on each engagement. In her current role at PwC, Jamie is an SAP security, controls, and GRC solutions consultant focusing on assisting clients evaluate and minimize risk through the design of efficient controls and processes. Her current client projects include risk and control optimization for SAP business processes (Order to Cash, Procure to Pay, Inventory, Record to Report, Financial Statement Close, and Fixed Assets), industry specific solution (IS-Retail, IS-Oil), and Basis and SAP implementation assurance. She also focuses on evaluating SAP security and authorization design in an effort to reduce segregation of duties and sensitive access violations, mitigating control and monitoring overhead and user access and role maintenance costs. She has experience designing custom segregation of duties and sensitive access rule set tailored to the client's business environment and leading industry practices for use with GRC tooling (such as Access Control). Show less

  • Senior Manager, Digital Assurance & Transparency - SAP Tech & Data

    Jul 2021 - now

  • Manager, Digital Risk Solutions

    Jul 2019 - Jun 2021

  • Senior Consultant, Risk Assurance

    Jul 2006 - Jun 2019