Experience

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  Nike

  Mar 2015 - Dec 2017

  Sales associate

  Switching Departments from Young Athletes to Back of House to make sure everything runs smoothly to get product onto the floor as soon as possible.Helped customers with questions, problems and complaints in person and via telephone.Organized racks and shelves to maintain the visual appeal of the store.Developed positive customer relationships through friendly greetings and excellent service.Stocked shelves and supplies and organized displays.Demonstrated use and care of merchandise.Greeted customers and ascertained customers' needs Show less

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  Dylan's candy bar

  Jul 2017 - Mar 2018

  Sales associate

  Greeted customers and ascertained customers' needs.Helped customers with questions, problems and complaints in person and via telephone.Stocked shelves and supplies and organized displays.Answered questions regarding the store and its merchandise.Organized racks and shelves to maintain the visual appeal of the store.Developed positive customer relationships through friendly greetings and excellent service.

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  Cvs health

  Mar 2018 - Jun 2019

  Educate old and potential clients on skin care, cosmetics, sun care, and hair care products. Maintaining a loyal clientele with follow-up meetings and events. Gaining new clientele by having loyal clientele referrals. Also include upselling to the clients to give them more variety and knowledge of the products. Participate in planning and executing special weekend events throughout the month to increase sales. By encouraging sales of the products, it will exceed monthly goals; increase the standards of the client and the sales goals. Exceeding sales with the YTD budget as the months go on. Show less Met incoming customers and provided immediate assistance. Priced clearance items accordingly and moved the merchandise to its proper section of the store.Organized weekly sales reports for the sales department to track product success.Processed merchandise returns and exchanges.Replenished merchandise shelves with items from the stockroom.Organized the store by returning all merchandise to its proper place.Performed store opening duties, including counting cash drawers and checking all equipment for properfunctioning.Recommended, selected and helped locate merchandise based on customer needs and desires.Managed cash stock and inventory balances accurately.Responsible for ringing up customers in a timely manner and guaranteeing high level of customer service.Maintained adequate cash supply in cash drawers in multiple checkout stations.Guaranteed positive customer experiences and resolved all customer complaints.Assisted customers with store and product complaints. Show less

  • Beauty Consultant

    Jan 2019 - Jun 2019

  • Shift Supervisor

    Mar 2018 - Dec 2018
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  Green village markets

  Jun 2018 - Oct 2018

  Social media intern

  Assist with social media accounts (e.g. Facebook, Instagram), ensuring that the content and tone of voice for landing pages, graphics, and other elements within the communities. Post press releases to many different media outlets to inform the community about the farmers markets in the designated areas. Use Google analytics to see how each website is performing (e.g. visits, interactions, and many more) Gain followers and popularity within the communities. Use Polls on social media apps to get people intrigued in what the farmers market can bring. Have weekly reports on how the sites and social media apps are doing. Come up with new ideas to attract new consumers to the farmers markets. Show less

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  Second chance rescue nyc

  Sept 2018 - Mar 2022

  Social media coordinator/specialist

  Created content for Facebook page to help dogs find a forever home. Developed ads and video content to post on media pages. Created ads for fundraising purposes. Began Fundraisers to help promote new shelter in the Tri-State Area. Posted information and photos for potential adopters to be more knowledge about the dogs and their past to make sure they would be the right fit for their family. Responded to potential adopters questions and concerns about the animals.Schedule posts to cater the peak hours of the day as reviewed from prior evaluation. Have meetings with Original SCRNY Social media pages to have posts coincide with one another. Show less

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  Burberry

  Nov 2019 - Dec 2019

  Seasonal sales associate

  Maintained a clean department by straightening hangers and placing appropriate items in specific departments for a neat and welcoming customer environment.Demonstrated customer service skills by greeting each customer that entered the department and directed customers to departments that met their needsTeam player; responsible for numerous special projects assigned by management.Utilize experience and knowledge to build customer relationships and increase sales.Recommend, select, and help locate or obtain merchandise based on customer needs and desires.Coordinated with visual team and product managers to maximize display of key materials.Executed merchandising and floor moves based on seasonal changes, business needs, and trends. Show less

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  Curry toyota

  Feb 2020 - Mar 2020

  Receptionist
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  Fendi

  Oct 2020 - Jan 2021

  Client advisor

  Provide exceptional customer service support with excellent communication skills (in-person and/or phone).Act as a generalist to clients and prospects regarding fashion trends, providing styling recommendations based on clients’ individual needs.Demonstrate passion for the brand and keeps relevant with brand information.Contribute towards the efficiency of the Client Services team and plays a key role in achieving the service level targets.

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  Bmw group

  Mar 2021 - Sept 2022

  Receptionist

  Answered Phones and designated them to the right corespondent at dealership. Stocking in New Vehicles and SWAP Vehicles to Reynolds (Inventory) and put together window stickers and tags for the New Vehicles. Cut checks for Refunds and SWAP vehicles. Inputted PayOff Amounts into Reynolds for Trade-In Vehicles. Break down deals according to lease, retail, and/or cash agreements. Assists DMV Coordinator with inputting MSO’s and Vehicle Titles into Verfi, calling insurance agencies for updated registrations, and adding deal stickers to police book when deals are funded. Assist Fleet Division and Used Car Division when Truckers come to pick up cars for auction or long distance deliveries. Show less

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  Versace

  Sept 2022 - Sept 2022

  Sales associate

  Provide exceptional customer service support with excellent communication skills (in-person and/or phone).Act as a generalist to clients and prospects regarding fashion trends.Recommend, select, and help locate or obtain merchandise based on customer needs and desires.Contribute towards the efficiency of the Client Services team and plays a key role in achieving the service level targets.

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  Lockard & wechsler direct

  Oct 2022 - Dec 2022

  Media operations specialist

  Acts as an auditor for media stations and the agency to make sure postlogs are correct. Uses Excel and MediaPro to support and confirm the client reports for each week. Prepare emails for acquiring pre/postlogs from reps for the right stations.

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  New country motor car group

  Dec 2022 - Jul 2023

  Social media coordinator/receptionist

  Managed clerical duties that included filling, stocking in cars, answering phones, and greeting customers.Created content for the Audi Hawthorne Instagram page to show incoming available cars and their features.After each week, looked into Instagram insights to see what was underperforming to increase piqued interest for upcoming weeks. Also managed warranties and service inquires when I would go to service in the afternoons.

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  Nysco products llc

  Jul 2023 - Jul 2024

  Office administrator/customer service
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  Bedemco incorporated

  Jun 2024 - now

  Customer service / qaulity control support