Experience

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  Siemens

  Jan 2003 - Jan 2005

  Repair mgr
• 

  Nokia simens networks

  Jan 2006 - Aug 2008

  Projects management of costs saving for operation contracts.Focal point for costs and revenues reporting.Check and control of critical issues on process and costs. I was responsible of big contract of services for Rete Ferroviaria Italiana (RFI S.p.A.). The main taks were to understand contract and translate the contraints to the internal resourses according to customer (not writed) requirements.

  • Managed Services and operation manager

    Dec 2007 - Aug 2008

  • Care Manager

    Jan 2006 - Nov 2007
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  Wincor nixdorf

  Sept 2008 - Sept 2016

  Delivery Management Head: services contract management Retail and Banking Quality & process management expert. ITIL certified. long experience on services management in different functions (engineering, repair centre, maintenance, contract management, contract management, project management). PMI and TQM practices.ISO 20k certification competence and practices.Designing, implementation and process and quality control of KPIs through the Reporting team management.

  • Delivery Management Head

    Sept 2012 - Sept 2016

  • Continuous Improvement and Quality Manager

    Sept 2008 - Sept 2016
• 

  Diebold nixdorf

  Sept 2016 - Sept 2022

  Contract management from “soup to nuts” Attainment of SOA certification (Certificate of Qualification for participation in tenders for the execution of public contracts).Project management of site Banks International role at cross Italy, Spain, Portugal, Greece and Turkey Process improvement manager 360°, sixty-sigma methodology and ITILV4. ISO/IEC 9001, 20001-1, 14001, 45001, 37001 and SA8000 expert and auditor.

  • Director, Enterprise Delivery Management South Europe Lead at Diebold Nixdorf

    Jan 2021 - Sept 2022

  • Technical Director

    Oct 2014 - Sept 2022

  • Director, South Service Delivery Management Lead

    Oct 2016 - Dec 2020

  • South Continuous Improvement (CI) Lead (Italy, Spain, Portugal, Greece and Turkey)

    Sept 2016 - Dec 2020
• 

  Freelance (self employed)

  Jan 2023 - Dec 2023

  Executive professional

  Accompagno le aziende nei percorsi di digitalizzazione e innovazione. Definisco e supporto lo sviluppo dell’organizzazione attraverso l’applicazione del principio di sostenibilità bilanciando costo-beneficio. Vendo soluzioni digitali e innovazione anche in ambito consulenza.

• 

  Retex

  Jan 2025 - now

  Sales operations head