Experience

• 

  Steel authority of india limited

  Dec 2015 - Jan 2016

  Project trainee

  Worked on characterization of hot rolled non oriented electrical steel.

• 

  Barc

  Jun 2016 - Aug 2016

  Project summer trainee

  Worked on synthesis and characterization of TL/OSL Phosphor materials

• 

  Tata institute of social sciences

  Jul 2019 - Jul 2021

  • WGDC Gender Advocate

    Feb 2020 - Jul 2021

  • Cultural Representative of Hospital Administration

    Jul 2019 - Jun 2021
• 

  H.j. doshi ghatkopar hindusabha hospital

  Feb 2020 - Apr 2020

  Administrative intern

  • Performed observational study and conducted GAP analysis of 6 departments (4 clinical + 2 non clinical) of 184 bedded hospital.• Performed comparative study between ideal and actual department thereby providing feasible recommendations for improving the process flow in and within departments.

• 

  Eximius - iim bangalore's entrepreneurship summit

  Apr 2020 - Oct 2020

  Campus ambassador
• 

  International mun

  May 2020 - Jun 2020

  Business development intern
• 

  Aditya birla memorial hospital

  Jan 2021 - Feb 2021

  Administrative intern

  Performed a comprehensive study to find out Patient conversion from emergency to IPD Department. Study include finding out department wise conversion rate, specialty wise conversion rate and age wise conversion rate etc. It also include time and motion study of whole conversion process.

• 

  Sahyadri hospitals

  Mar 2021 - May 2021

  Administrative intern
• 

  Shalinitai meghe hospital and research centre

  Jul 2021 - Jul 2022

  Manager operations and supply chain

  • Oversees design, marketing, promotion, delivery and quality of programs, products and services• Member of Hospital NABH Accreditation Committee.• Member of Hospital Marketing Committee Looking after marketing strategies for pharmacy • Coordination of accreditation programme (NABH). • Looking after the quality requirement and their implementation as per NABH guidelines• Provide overall operational oversight; lead weekly and monthly operation reviews with core management team.• Establishes and maintains communications and relations with the Medical Staff and supports development of business ventures with them, individually and collectively, that promote cooperation and coordinated effort in accomplishing mutual goals• Facilitate and promote process improvement to ensure customer satisfaction.• Ensure documentation as per medicolegal requirement• Ensure staff discipline across the hospital as per management expectations• Inventory Planning, Looking after day-to-day business of OPD & IPD pharmacy and Central stores.• Performing regular audit of ward sub stores, pharmacy and central stores.• Preparing of MIS and representing same to management.• Overall supervision & monitoring of Stores and supervision of weekly requisition raised by user vs actual issued & pendency.• Analysis of Maximum and Minimum Stock Levels to ensure its implementation.• Co-ordination of Accounts, Purchase, Stores & other related service departments.• Ensuring timely compliance of internal pre-audit queries and post audit compliances.• Responsible for Statutory and internal audit compliances. Show less

• 

  1dot1 - mentor for everyone

  Sept 2021 - Sept 2023

  Mentor

  https://1dot1.in/mentors/management-consultancy/kumar-sonu/

• 

  Meghe group of institution

  Oct 2021 - Jul 2022

  Assistant professor
• 

  Kiwi consulting group

  Sept 2022 - Nov 2022

  Senior project manager (consultant)

  • NABH Consulting of Hospital.• NABH training and implementation.• Business Development Planning of Hospital.

• 

  Red.health

  Dec 2022 - Aug 2023

  Operations manager (pune)

  • Handle operations on a daily basis, define and implement processes and technology needed for operations to scale across the country.• Lead the Ambulance Operations Team, manage the StanPlus fleet, ensure availability of Ambulances at all times, while meeting the standards established by StanPlus.• Supervise account/partner management and handle the field team.• Lead the Customer Support for StanPlus, with key priorities; Ensure quality and timely response to all patient calls and smooth dispatch operations.• Improve operational systems and processes – specifically better Management reporting, flow of information and standardization of practices.• Monitor real time service levels and schedule adherences. Manage escalations as the first point of contact.• Manage and drive staffing plans, cost analysis, quality initiatives and change initiatives.• Ensure that all teams under you focus on Quality, Customer Service and Profitability.• Lead cross functional teams using strong planning and inspire them to over achieve. Show less

• 

  Cloudphysician

  Oct 2023 - now

  Client operations manager/ growth partner/ project manager

  Lead the client’s clinical and digital transformation through effective change management with key stakeholders and influencers. Build robust relationships with hospital stakeholders to ensure a smooth implementation process for clinical services. Ensure on-time, high-quality, and budget-compliant project delivery, defining scope and objectives in collaboration with relevant stakeholders. Oversee pre and post-deployment activities for new client accounts and motivate diverse project teams to successful completion. Develop communication flow charts and an escalation matrix, applying industry best practices throughout project execution. Proactively mitigate risks and ensure seamless operations, document client requirements, and maintain comprehensive project documentation, status reports, and risk logs. Manage training plans for ICU clinical teams to facilitate the adoption of clinical services-related changes. Travel to client locations in India as needed for effective project management and deployments. Show less