Soujanya Mukhopadhyay

Soujanya mukhopadhyay

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location of Soujanya MukhopadhyayBrampton, Ontario, Canada
Followers of Soujanya Mukhopadhyay478 followers
  • Timeline

  • About me

    Technology Sales Specialist |🚀Certified ScrumMaster | Project Management | 🔧 Mechanical Engineer | 🎓 UOW | 💼 Ex-Business Developer at Byju's | 📚 Lifelong Learner & Certification Enthusiast

  • Education

    • University of windsor

      2022 - 2023
      Master of engineering - meng mechanical engineering
    • Srm university

      2016 - 2020
      Bachelor of technology mechanical engineering
  • Experience

    • Reliance industries limited

      Dec 2017 - Jan 2018
      Intern

      Operation and Maintenance:->Operated and maintained various industrial equipment, including compressors, pumps, and cooling towers, ensuring optimal performance and efficiency.->Monitored and maintained heat exchangers, performing troubleshooting, cleaning, lubrication, and part replacement tasks for reliable operation.->Conducted routine maintenance of cooling towers, including water level monitoring and shutdown procedures for maintenance activities.->Acquired hands-on experience in performing D.P and hydrostatic tests on equipment, interpreting test results to ensure safe operation.->Enhanced practical skills in maintaining compressors and pumps, including oil changes, filter replacements, and system cleaning for operational efficiency.Quality Audits and Compliance:->Performed quality audits on mechanical systems and components in the petrochemical plant, ensuring compliance with ISO 9001 standards.->Conducted audits and inspections of piping systems and pressure vessels, utilizing nondestructive testing (NDT) techniques to assess material integrity and prevent potential failures.->Monitored production lines, identified discrepancies, and suggested corrective actions to address quality deviations and improve system performance.->Collaborated with senior engineers to audit maintenance logs and equipment performance, recommending process improvements to enhance operational reliability.->Participated in plant-wide safety and compliance audits, ensuring proper equipment usage, adherence to safety protocols, and compliance with environmental regulations for waste management and emission control. Show less

    • Essar steel

      Aug 2019 - Jan 2020
      Internship trainee

      Briquettes Equipment Maintenance:->Developed in-depth knowledge of maintenance for briquetting equipment, identifying and diagnosing issues, performing routine maintenance tasks, and troubleshooting problems to ensure optimal equipment performance.->Conducted detailed quality audits of briquetting equipment, ensuring compliance with operational standards and maintenance schedules while verifying safety and performance criteria.->Implemented quality control procedures during routine inspections, documenting findings in comprehensive audit reports and recommending corrective actions.Furnace Operation and Maintenance:->Acquired comprehensive knowledge of complex furnace operations, monitoring and controlling temperature, pressure, and key parameters for optimal production results.->Demonstrated strong problem-solving abilities in identifying and resolving issues during furnace operations to maintain smooth production flow.->Analyzed performance data using statistical tools to identify trends in equipment wear and failure rates, enabling proactive maintenance scheduling and improved equipment reliability.Hydraulics and Pneumatic Systems:->Gained hands-on experience in hydraulics and pneumatic systems related to briquetting and furnace equipment, becoming familiar with key components and their functions.->Proficient in troubleshooting and repairing system-related issues to ensure efficient operation of production equipment.Quality Control and Safety Compliance:->Monitored cryogenic systems, ensuring adherence to industry standards and internal safety protocols, and collaborated with laboratory staff on handling and storage procedures.->Collaborated with safety and engineering teams to conduct safety audits, checking the usage of PPE and adherence to safety protocols.->Provided recommendations to optimize maintenance workflows and ensure preventive maintenance schedules aligned with production requirements and safety standards. Show less

    • Byju's

      Sept 2020 - Apr 2022
      Associate business developer

      Business Development:-->Led account management and sales efforts within the education technology sector, achieving a 50% increase in market penetration and onboarding 100+ new clients in one fiscal year.->Developed and maintained strategic partnerships with 30+ universities, enhancing brand visibility and expanding market presence through tailored engagement strategies.->Served as the primary point of contact for clients, ensuring high levels of customer satisfaction and retention by addressing their needs and concerns effectively.->Organized and executed recruitment events at 20+ universities, successfully conducting interviews and hiring 80+ students to support growth initiatives.->Implemented effective recruitment strategies, including career fairs and branding initiatives, resulting in a 20% increase in internship applications.->Presented company culture and career opportunities to students, achieving a 65% intern-to-full-time hire conversion rate.->Conducted regular performance reviews with clients to assess satisfaction and identify areas for improvement, contributing to a 15% increase in overall client retention rates.->Analyzed market trends and client feedback to identify new business opportunities, driving strategic initiatives that increased revenue by 35%.->Collaborated with the marketing team to design and execute targeted campaigns that effectively communicated product value propositions, contributing to a 40% increase in lead generation.Content Development for Marketing:-->Crafted engaging marketing content tailored to diverse audiences, ensuring alignment with brand messaging and promotional goals.->Developed comprehensive storyboards to guide video content production, enhancing clarity and audience engagement in marketing campaigns.->Created interactive real-time engagement (RTE) content, such as polls and quizzes, to promote active learning and increase audience participation. Show less

    • Byju’s learning

      Sept 2020 - Dec 2020
      Content developer intern

      Content Development Department & Educational Platform Management->Developed engaging marketing content for educational platforms targeting students in grades 4 to 12, ensuring alignment with various syllabi to enhance educational value.->Created promotional materials that effectively showcased the platform's unique features and benefits, driving brand awareness and user engagement.->Simplified complex topics using visual aids and infographics, improving comprehension and retention for diverse learning needs.->Managed content organization and accessibility with real-time engagement tools and Google Sheets, facilitating efficient collaboration among team members.Email Marketing & Digital Marketing->Designed and executed targeted email marketing campaigns that engaged parents and students, achieving a 25% increase in newsletter sign-ups and course enrollments.->Crafted compelling email copy that communicated promotional offers and new course launches, resulting in a 30% increase in open and click-through rates.->Utilized A/B testing to optimize email subject lines and content, ensuring higher engagement and conversion rates.->Collaborated with the digital marketing team to develop social media content that enhanced brand visibility and audience reach, contributing to a 40% growth in social media followers.->Analyzed campaign performance metrics using Google Analytics to refine marketing strategies and improve future content.Video Production & Editing Department->Recorded and edited educational video lectures, ensuring engaging and clear content to maintain student interest.->Applied best practices in video production to enhance quality, incorporating effective storytelling techniques to make lessons relatable.->Conducted detailed reviews of video content for accuracy and clarity, ensuring all educational materials met high standards of excellence. Show less

    • Shell

      Jun 2022 - Dec 2024
      Retail store manager

      ->Led all aspects of store operations, including inventory management, staff supervision, and visual merchandising, driving consistent sales growth through efficient processes and improved customer experiences.->Developed and executed sales and marketing strategies using market research and customer insights, resulting in a 40% increase in quarterly revenue and enhanced market positioning.->Recruited, trained, and mentored teams of 7 to 20+, fostering collaboration and productivity, achieving a 95% customer satisfaction rate.->Cultivated relationships with multinational companies, enhancing product presentation and driving a 20% sales increase, strengthening brand presence.->Implemented cost-control measures and loss prevention strategies, including audits and training programs, successfully reducing inventory shrinkage.->Navigated supply chain disruptions and staffing challenges through contingency planning and employee cross-training, ensuring operational continuity.->Maintained high standards of visual merchandising and cleanliness, creating an inviting atmosphere that boosted customer engagement and foot traffic.->Ensured compliance with HSSE training, safety protocols, and Shell policies through comprehensive training and assessments, promoting a culture of safety.->Managed administrative tasks, including record-keeping and financial reporting, while enhancing team performance through customer satisfaction-focused training.->Leveraged data analysis and strategic marketing to improve supply chain efficiency and inventory turnover, contributing to a 15% quarterly revenue increase. Show less

    • Mmnovatech

      Nov 2024 - now
      Technology sales representative

      ->Conduct product presentations to potential clients, effectively communicating the features, benefits, and value proposition of our products.->Manage inbound inquiries and leads, promptly responding to client queries and providing relevant information to nurture leads through the sales funnel.->Proactively identify and reach out to potential clients through outbound cold calling and email campaigns to generate new business opportunities.->Develop and maintain strong relationships with existing clients, understanding their needs and proactively suggesting solutions to enhance their experience.->Utilize CRM software to track leads, manage customer interactions, and generate accurate sales reports.->Stay updated on industry trends, market conditions, and competitor activities to identify opportunities for growth and competitive positioning. Show less

  • Licenses & Certifications

    • Solidworks

      National institute for skill development
      Mar 2019
    • Email marketing: strategy and optimization

      Linkedin
      Oct 2024
      View certificate certificate
    • Lean management

      Udemy
      Jun 2021
    • Imagineur: canadian program for creativity, innovation, and entrepreneurship

      University of regina
      Feb 2024
      View certificate certificate
    • Whmis 2015 with ghs

      Safecheck learning & certification
      Feb 2024
    • Digital marketing fundamentals

      Indian institute of digital marketing education - iidme
      Dec 2020
    • Hubspot sales hub software

      Hubspot academy
      Jul 2024
      View certificate certificate
    • Aws-dgl-ss-aws flash - saas technical fundamentals

      Infosys springboard
      Aug 2024
    • Autocad 2014

      Rebirth education and research foundation
      Jul 2016
    • Scrum master certified (smc)

      Project management institute
      Aug 2024