Joanna Mleczko

Experience

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  ESN UJ

  Oct 2010 - Jan 2014

  Volunteer

  Active member/volunteer of ESN UJ - international non-profit student organization. Main activities: - organizing, promoting events, - coordinating projects, - contacting with university authorities and exchange students

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  Electrolux Poland S.A.

  May 2011 - Jul 2011

  Intern

  Intern in Financial Department, USA Team; main tasks: - preparing statistics of overdue invoices with maturity terms,- preparing statements of invoices’ status, - matching orders with invoices, - archiving documents, - entering basic invoices in the books

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  Markteffect, effectief marktonderzoek

  Nov 2011 - Jan 2012

  Call center agent

  - conducting telephone customer satisfaction surveys, - working with the international team;

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  ESN

  Jun 2012 - Jun 2013

  - organizing and promoting charity, environmental and educational events (description below)- engaging international students into social activities, - promoting social attitudes among international students, - searching for sponsors, - being a team leader, - participating in domestic and international conferences and workshops (eg. Delegates Meeting in Katowice, October 2012, SocialEramus Coordinators Meeting & SocialErasmus Conference, Brussels, September 2012); - October-November 2012 - coordinator of ESNcalendar project - a calendar with photos of Erasmus students in characteristic places in Kraków; the aim: discovering Polish culture, promoting SocialErasmus activities, involving students in social issues;- December 2012 - International Santa Claus - visiting an orphanage in Żmiąca with a group of international volunteers (32 participants);- 2012/2013 - Erasmus in Schools project - creating a possibility for international students to become teachers in Polish kindergartens, primary, secondary and high schools (8 visits). Show less - coordinating and controlling SocialErasmus activities by all ESN sections in Kraków (ESN AGH, ESN UEK, ESN PK and ESN UJ);- December 2012 - coordinator of the Christmas Dream Cup - a sport tournament for international students and kids from local community centers and orphanages (approximately 130 participants); - April 2013 - coordinator of the Erasmus Forest - an event with aim of planing trees on designate area, organized in association with the Regional Directorate of State Forests (Polish: Lasy Państwowe) in Krzeszowice. Show less

  • Coordinator of SocialErasmus ESN UJ

    Jun 2012 - Jun 2013

  • Coordinator of SocialErasmus Kraków United

    Jun 2012 - Jun 2013
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  Euroclear

  Apr 2014 - now

  - Supervising and coordinating D2D organization with focus on operational efficiency and proper capacity management taking into account needs of internal and external Clients - Coaching/supporting development of Team Members - Facilitating problem solving, promoting lean mindset and continuous improvement within the Team- Ensuring risk control within the Team via quality checks/reports, support in escalations, education of Team Members - Participating in several project activities with aim to improve processes/mitigate the risk Show less MEMBER OF FUNDS ORDER PROCESSING TEAM since January 2015- responsible for a range of specialized tasks linked with placement of subscriptions, redemptions and switches (preparing trade documentation, contacting with Transfer Agents, ensuring proper cash transfers, handling escalations)- able to deliver effective coaching on order placement tasks RISK CHAMPION since January 2016 - responsible for projects aiming to raise the risk awareness among team members - responsible for projects linked to process control environment - granted with internal "Extra Mile" award in category Leader for risk linked activities Show less January 2015 - present:MEMBER OF FUNDS ORDERS TEAM* preparation of trades' documentation * dealing with cut-offs/deadlines* performing a follow up on orders - ensuring good placement of a deal * experience with mutual and hedge fundsApril 2014 - December 2014: MEMBER OF FUNDS TRANSFERS TEAM* performing a close follow-up on pending stock transfers* contacting transfer agents - ensuring good service level and communication flow * focusing on continuous improvement of processes and self-performance * participating in "Introduction to Financial Market" training given by EY specialist Show less

  • Manager - FundSettle Account Opening Team

    Jan 2024 - now

  • Team Leader - FundSettle Order Processing

    Jul 2017 - Dec 2023

  • Operations Expert

    Oct 2016 - Jun 2017

  • Operations Analyst

    Apr 2015 - Oct 2016

  • Banking Operations Specialist

    Apr 2014 - Mar 2015