Experience

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  Telemaxx inc

  Oct 2005 - Oct 2012

  Executive assistant office manager

  •Responsible for controlling the entire workflow of an order:•Track down leads and make initial sales call. Set up appt. and on occasion meet with clients to discuss needs,•Processed work orders in Tiger paw Database. Thru this database I examined budgets, controlled inventory and Dispatched Technicians and Sales personal to Job sites•Scheduled the installation of phone systems and network cabling with clients.•Handled the ordering and shipping of all needed parts both to office and to job sites.•Work jointly with owner on project management to ensure all projects were running efficiently.•In charge of Conflict resolution with any client from installation issues to emergency service calls; this required being on call and patient at all times.•Transferred database information into QuickBooks on a weekly basis.•Acted as Accounts receivable/Payable clerk. Processing of all payments, payments of all bills.•Reconciled account from bank accounts to vender accounts. •I Supervised, trained and tracked employees from new hire paperwork to their day to day job responsibilities. Show less

• 

  Comcast spotlight

  Feb 2013 - Aug 2019

  • Responsible for providing support to Ad Sales teams, clients, sales partners and Sales Managers. Researches materials, assists with presentations, generates and verifies sales orders, revenue reports and troubleshoots day-to-day problems. Provides financial and sales reports as assigned. Develops and maintains relevant sales databases. • Maintains databases containing sales information, programming grids, quarterly highlights, key household and demo ratings, etc. • Researches, develops, and maintains databases of advertiser, ad agency, and sales partner contact information and status. Responsible for responding to incoming inquiries, screen for mutual interest and develop sales presentation accordingly. • Coordinates facets of integrated marketing campaigns for advertisers, ensuring client satisfaction and project completion. • Provides sales and financial reports including revenue reports, sales reports, inventory/schedule/rates/operations requirement reports, and other reports as assigned.• Collaborate with Account Executives in seeking new customers through various prospecting methods.• Perform administrative duties i.e. filing, creating and processing orders and revisions as well as participate in sales meetings, training programs, and conferences. Show less

  • Supervisor, Campaign Management at Comcast Spotlight

    Jul 2017 - Aug 2019

  • Sales Support Specialist

    Feb 2013 - Aug 2019
• 

  Effectv

  Aug 2019 - now

  • Delivering actionable insights and conducting data analysis for operations, internal stakeholders, and diverse business partners.• Collaborate in the design, documentation, and upkeep of system processes to ensure efficiency.• Perform in-depth research and analysis to support strategic planning endeavors.• Pioneered initiatives aimed at streamlining data collection and analysis methodologies.• Develop and maintain dynamic dashboards for monitoring key performance indicators.• Harness SQL queries to extract, manipulate, analyze, and present extensive datasets sourced from multiple channels.• Engage with users and stakeholders to dissect and validate requirements effectively.• Crafted Tableau dashboards to monitor performance metrics across various business segments.• Led a successful ENPS improvement project, enhancing ENPS scores and boosting employee engagement.• Attained subject matter expertise in operational processes.• Provide mentorship and training to support the growth of fellow team members. Show less • Led Campaign Management development initiatives aimed at optimizing employee performance and fostering professional growth.• Managed multiple projects concurrently, ensuring timely and efficient task completion.• Applied robust analytical and problem-solving skills to tackle operational challenges.• Provided mentorship and training to onboard new employees, familiarizing them with company policies and procedures.• Developed strategic plans aligning with long-term business objectives, while mindful of budgetary constraints.• Assigned, prioritized, and delegated tasks and responsibilities among departmental staff. Show less

  • Business Analyst 2 Operational Intelligence

    Jun 2022 - now

  • Manager of Campaign Management SOVA

    Aug 2019 - Jun 2022