Experience

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  Cafe claude

  Sept 2014 - Jul 2018

  Floor supervisor

  - Collaborated with co-managers to establish organizational structures and procedures following an expansion that included the addition of a new dining room, ultimately leading to a substantial increase in sales revenue.- Worked closely with the business owner to design and implement a revamped tip-out system, ensuring fairness and equity for all staff members across various areas of the restaurant.- Regularly engaged with hosts during their events to ascertain their objectives and offer tailored recommendations on maximizing the restaurant's ability to meet them effectively. Show less

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  Barcha

  Jul 2018 - Mar 2020

  Associate and server

  - Transitioned from a server role to a management position, where responsibilities included overseeing regular dinner service, private events, and cocktail parties. Played a key role in enhancing business flow and operational efficiency.- Introduced a streamlined staffing strategy, resulting in a 20% reduction in employees per shift while upholding consistent service standards and accommodating the existing volume of sales and customers, demonstrating improved cost-effectiveness.

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  City college of san francisco

  Oct 2020 - May 2021

  Peer tutor

  - Delivered personalized one-on-one tutoring sessions to students facing challenges in mathematics courses up to Calculus II, customizing instruction to align with their learning styles and preferences, resulting in measurable improvement in their comprehension and academic performance.- Established and hosted regular tutoring sessions, resulting in each consistent attendee improving their grade by at least one letter grade, demonstrating the effectiveness of personalized instruction and support. Show less

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  Enel north america

  Jul 2022 - Jun 2023

  Data operations intern

  - Executed the end-to-end process of obtaining access to utility data, including customer and utility outreach, data download, and data preparation for transformation, resulting in streamlined data acquisition and improved efficiency in data processing.- Led a team of three interns in spearheading the data acquisition process to analyze utility data for the top 10% of customers using Excel, ultimately establishing an internal database on Salesforce for enhanced accessibility and data management efficiency.- Developed a comprehensive dashboard to replace the time-consuming back-and-forth emails between Account Management and Data Operations, enabling streamlined communication and identifying areas for automation. This initiative halved the time required for the process for both teams, enhancing efficiency and productivity.- Revamped the internship experience by updating onboarding documentation, which accelerated the process of gaining full access to all company tools and services by 25%, enhancing efficiency and effectiveness for new interns. Show less

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  Sylvan learning

  Jan 2024 - now

  Mathematics tutor