Experience

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  United states air force

  May 2007 - Aug 2010

  • Performed flight line maintenance activities including aircraft inspections, FOD (Foreign Object Damage) walks, preventative and scheduled maintenance• Executed pre/post-flight examination to ensure aircraft is still in operational-ready, informing critical team members on aircraft status and readiness• Reviewed Integrated Maintenance Data System (IMDS) products and Core Automated Maintenance System (CAMs) to ensure the accuracy and completeness of the AFTO 781 Form Series• Trained, Mentored, and Evaluated personnel on proper inspections and maintenance Show less

  • Technical Order Distribution Officer Assistant (TODA)

    May 2008 - Aug 2010

  • Aerospace Maintenance

    May 2007 - Aug 2010
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  Spirit halloween

  Sept 2012 - Oct 2019

  Assistant manager

  • Responsible for the overall successful operation of the store while maintaining Company standards• Understands and is totally sales and service focused on Spirit’s unique Guest. Selling is our priority• Demonstrates knowledge of store products and uses this knowledge to build sales• Practices suggestive selling, offering every Guest related items in order to build multiple sales• Leads by example and maintains the highest standards of integrity, quality, and timeliness in all of our business practices both internally and with our external partners• Merchandises the store following Company directives and Supervisor’s instructions• Prepares and maintains merchandise displays• Operates with absolute fiscal responsibility• Follows all Company policies and procedures• Participates in the store set up, daily operations, closing inventory and store close down• Adheres to weekly work schedule and is flexible to the needs of the business Show less

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  Compucom

  Jul 2013 - Oct 2020

  Field service technician

  • Deploy, Sustain, Troubleshoot and Repair 400+ POS (Point of Sales) Systems• Deploy, Sustain, Troubleshoot and Repair of 64+ MFP (Multi-Function Printers)• Installation, Configuration, Administration of Network hardware and Network Systems• Daily maintaining of Single Network Rooms and/or Multiple Network locations• Perform, Coordinate, and Supervise network configuration• Wrote, updated, and edited technical documentation such as, procedure manuals, technical publications, product specs and network wiring specifications• Responsible for creating daily service logs from incidents and work orders within Service Now online environment• Utilize Service Now to Create and Complete work orders, source parts from inventory and determine optimal routes to service multiple locations Show less

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  Tech-zone technology for business

  Feb 2017 - Feb 2018

  Computer and mobile device repair/upgrades/technical support/store manager

  • Interact with customers providing status updates, repair diagnosis, and sales• Utilize Lightspeed POS Retail in creation of price quotes and repair work-orders• Inspection, Testing, and Repair of mobile devices (Cell phone, Tablets, Laptops, etc.)• Dismantle old electronic devices for OEM parts• Creation of Customer Quotes and/or Work-orders in Lightspeed POS System• Document, Update, and Track part requests in Clearvision tracking system• Monitor parts inventories and inform management of status Show less

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  Ncr corporation

  Oct 2020 - Mar 2024

  Customer engineer ii
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  Ncr voyix

  Mar 2024 - now

  Senior customer engineer ii

  • Perform customer installation, maintenance, and service calls promptly and effectively.• Service electromechanical equipment like self-checkout systems within an assigned territory• Perform maintenance, repair, PM work, and system overhauls.