Experience

• 

  Intellify

  Jul 2020 - Aug 2020

  Marketing intern
• 

  Youth empowerment foundation (yef india)

  Jul 2020 - Dec 2021

  Yef intern
• 

  Tech mahindra

  Oct 2021 - Nov 2022

  Associate

  Processed customer complaints, summarized data, and maintained accurate records for risk management.• Reported issues to managers, ensuring compliance with policies and procedures.• Offered solutions within timelines, displaying problem-solving and customer service skills.

• 

  Ttec

  Nov 2022 - Jan 2024

  Process associate

  Analyzed data to identify potential risks and compliance issues related to products and transactions.• Identified and investigated suspicious patterns, behaviors, or trends to mitigate risks and protect customers.• Conducted extensive research and due diligence to validate transactions and provide proper resolutions to the customers.• Maintained accurate records adhering to quality procedures and information security policies.