Experience

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  Rogal management group | aamc

  Jan 2004 - Jan 2021

  As a strategic leader, I successfully steered daily operations and strategic planning for the company. My focus on financial management included preparing, analyzing, and presenting financial reports, conducting forensic audits, developing budgets, and streamlining accounting processes. These efforts greatly improved administrative efficiency and accuracy in financial reporting, and led to the transformation of operations through the implementation of best practices and improvements to internal controls. Show less Supervised a portfolio of 13 associations, showcasing my ability to coordinate with active committees and support the board of directors. In this role, I focused on preparing monthly financial packages, conducting numerous board and committee meetings, and promoting active listening and empathy among members.Mediated disputes among members, fostering a harmonious community atmosphere. I established and managed strong relationships with vendors and contractors and conducted routine inspections to identify maintenance issues, safety hazards, and rule violations. Show less

  • General Manager

    Jan 2016 - Jan 2021

  • Community Association Manager

    Jan 2004 - Jan 2016
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  Summit management services, inc., aamc

  Jan 2021 - Jun 2023

  Community manager

  In my role as a Community Manager at Summit Management Services, Inc., AAMC, I oversaw a diverse portfolio of community associations, providing strategic direction for effective operations. By cultivating strong relationships with board members, I supported client retention and ensured company-wide stability. Leveraging digital tools, I facilitated remote collaboration, streamlined workflow, and enhanced financial reporting.

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  Kenwood place condominium

  Oct 2023 - Nov 2023

  Interim general manager
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  Carleton of chevy chase

  Feb 2024 - May 2024

  Interim general manager

  I spearheaded transformative operational improvements at the Carleton, a prestigious luxury high-rise condominium in Friendship Heights Village. Upon arrival, I identified critical inefficiencies in the manual accounts payable process. I introduced AP automation integration, which reduced the administrative workload by over 90% and saved the Association $91,000 annually by eliminating the need for third-party back-office support.I significantly enhanced financial operations, increasing the number of monthly processed invoices by 76%. This improvement cut the average invoice processing time from 70 days to just 14, achieving an 80% reduction and ensuring the association met its Net 30 obligations 100% of the time, up from 39%.Additionally, I negotiated favorable energy rates with suppliers, securing a 51% savings on annual energy costs, amounting to $105,000 in the first year. This provided stability and predictability in the association's utility expenses.I also reconstructed the budget from scratch, achieving an 8% reduction in assessments compared to initial projections. This meticulous financial planning allowed for the addition of staff, enhancement of services, and complete funding of reserves while incorporating a conservative 5% cushion for inflation.In my role, I supervised onsite contracted staff, including full-time engineers, a 24/7 concierge, and a dock master, and successfully managed 13 capital improvement and restoration projects concurrently. Show less

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  Camp - community association management professionals

  Oct 2024 - now

  Vice president, maryland division