
Timeline
About me
Implementation Manager | Bridging People, Process & Execution for Seamless Solutions
Education

Universidad pablo de olavide
2008 - 2008Spanish
University of kentucky
2005 - 2009Bachelor of arts - ba marketing communications, spanishActivities and Societies: Phi Gamma Delta Concentration in Public Relations
Experience

Phi gamma delta
Jan 2007 - Jan 2007Writer
University of kentucky
Aug 2007 - Dec 2007Research assistantProfessor Chike Anyaegbunam was conducting research to understand what may motivate farmers to use tractor rollover bars in order to prevent harm to the drivers when the tractor may roll over. Responsibilities included reading and analyzing focus group transcripts for any differences that occurred through the geographically diverse regions in which these were conducted.

E.on
May 2008 - Apr 2009Change management internMember of the Change Management Team for a project that switched three energy companies from an old customer service system to a new SAP-based one, which made it easier for employees to navigate and accomplish tasks.Responsibilities included updating the project website, attending weekly meetings, help building training materials to teach the new management how to use the system, planning all necessary project events.

Meridian-chiles
Jan 2009 - May 2009Account management internMember of the Account Services Team for Meridian-Chiles advertising company. Responsibilities included organizing account information, researching possible media outlets to target in various cities for specific accounts, proofreading informational handouts, and event set-up and preparation.

University of kentucky
Aug 2009 - Dec 2009Supported the Student Activities Board, which was responsible for providing diverse events that educate and entertain students, faculty/staff, and the community of the University through efficient programming. * Oversaw the organization's PR program to further increase the visibility of upcoming student events* Interfaced with other leaders in the organization to develop story ideas, identify hot issues and trends and other newsworthy items on an ongoing basis as a means of developing content* Drafted, published and distributed press releases weekly, promoting upcoming events* Managed a committee to produce a promotional commercial* Contributed to weekly meetings concerning event logistics and their execution Show less
Public Relations Intern
Aug 2009 - Dec 2009Marketing Communications Specialist
Aug 2009 - Nov 2009

Pearson plc
Jan 2011 - Jun 2012Marketing assistant* Supported global sales consultants across Latin America, Europe, the Middle East, Africa, Caribbean and Asia Pacific.* Managed the product portfolio and update necessary stakeholders regarding programs' international availability.* Served as main point of contact for one of our largest international customers (Quality Schools International).* Wrote weekly messaging regarding product updates to internal and external stakeholders. * Created and disseminated marketing collateral to assist with product sales. Show less

Ef education first
Jun 2012 - Sept 2019*Oversaw marketing initiatives for two critical segments of the customer journey, managing all associated touchpoints including email series, social media campaigns, print pieces, webpage content, and more.*Won a multi-product internal hack-a-thon through researching opportunities for improvement, interviewing 25+ staff, drafting a business case and strategy, gathering a team of six, and collaborating with the team to optimize and finalize the winning proposal. *Managed a 7-figure marketing budget, ensuring all projects were within budget and all charges were accounted for.*Maintained oversight of over 30 key projects annually, introducing innovative solutions in response to emerging opportunities.*Served as the primary liaison for more than 300 colleagues across Operations, Customer Service, Sales, and Legal departments, addressing challenges and seizing opportunities related to my two customer journey segments.*Initiated and led the development and implementation of a scalable marketing content distribution platform (Templafy), researching user-centric platforms and securing approval, setting up templates, and training over 300 staff on how to create professional, on-brand promotional materials efficiently.*Supervised and mentored over 12 interns and 2 full-time staff members, fostering skill development and ensuring alignment with marketing team objectives.*Developed and conducted comprehensive training sessions for various departments and new hires, focusing on marketing roles, brand alignment, and the introduction of new campaigns and marketing initiatives. Show less * Acted as liaison between Customer Service, Sales, Operations and Marketing to identify problems and opportunities that could be resolved with a marketing solution.* Functioned as producer/project manager to ensure that all projects were in the works and all team members and stakeholders knew their tasks and deadlines.* Worked with various vendors for project execution including printing seasonal brochure, sales support materials, promotional items, etc. * Managed strategy and coordination of seasonal marketing updates to continually improve the customer experience. * Worked hand-in-hand with in-house creative team through entire creative process to produce marketing materials assisting in making sales. * Gathered all relevant logistics and details associated with a project.* Briefed the creative team.* Provided creative feedback on initial drafts of projects.* Ensured all projects went through the appropriate sequence for approvals* Managed the creative team’s time regarding project allotment and followed up with deadlines.* Coordinated between all people and departments to ensure the best finished piece possible.* Served as primary point of contact for all marketing projects.* Worked with various vendors for project execution (printing seasonal brochure, sales support materials, promotional items, etc.)* Managed budget for every marketing material created both for lead generation and sales support. Show less
Marketing Program Manager
Jul 2015 - Sept 2019Marketing Production Coordinator
Jun 2012 - Jul 2015

Hult international business school
Sept 2019 - Dec 2023Officially, my title was Product Manager. As you'll see below, functionally my role was more closely aligned with Program Management. I owned the strategy, execution and performance evaluation for all projects and initiatives related to our career-focused student platforms. *Successfully launched the university's inaugural global career support website, spanning 3,000+ students across 20+ programs in San Francisco, Boston, London, and Dubai.*Led the initiative to secure and implement LinkedIn Learning across all campuses; conducted needs assessments, liaised with internal and external stakeholders, drafted and secured approval on a detailed business case, and managed the global rollout for students, staff, and faculty.*Spearheaded the development and implementation of a streamlined project request and execution process, enhancing operational efficiency and project clarity across the department.*Initiated the identification and confirmation of key decision-makers for each project, ensuring clear accountability and streamlined communication from the start.*Established a systematic project status reporting mechanism, enabling transparent communication of current progress and future focuses to all stakeholders.*Oversaw partnerships and contractual agreements with 7 key platforms, evaluating their strategic contributions, overseeing student interaction levels, and negotiating pricing when necessary. Show less *Supported 250+ students from over 100 countries annually, serving as the primary liaison between students, faculty, staff, and alumni within Career Services for targeted academic programs (Masters of International Business, Masters of International Marketing, Bachelors of Business Administration).*Designed a comprehensive job search timeline outlining key milestones students needed to focus on to increase their chances of successfully navigating the US job market as an international student. *Influenced student accountability and progress in job searches by delivering monthly trainings and bi-weekly status updates, focusing on essential milestones, actionable next steps, university-sourced jobs and upcoming events. *Developed and maintained a systematic follow-up process to ensure all students received tailored support, leading to improved engagement and success rates in their job search endeavors.*Conducted one-on-one coaching sessions to assess students’ job search knowledge, define career goals, and overcome specific challenges, implementing a process to guide them through successful job search strategies.*Managed logistics for 4 Alumni Panel events annually, including space reservation, promotional outreach, and stakeholder coordination, increasing student exposure to industry insights and networking opportunities.*Analyzed and integrated feedback from event attendees to continually refine and enhance the effectiveness of career support programs and events. Show less
Program Manager, Global Career Platforms
May 2021 - Dec 2023Career Coach
Sept 2019 - May 2021

Freelance
Jan 2024 - nowImplementation consultantAt the start of 2024, my partner and I traded Boston’s busy streets for Chicago’s windswept skyline. His dream job brought us here and opened an unexpected door for me: the chance to finally dive into freelancing after years of corporate experience.I’ve had the opportunity to support clients in Home Healthcare and Advertising Services. I’ve loved the variety, the challenge of diving into different industries, and the ability to help businesses streamline operations and execute meaningful projects.Now, I’m looking to transition into a full-time role where I can bring my problem-solving skills, execution mindset, and people-first approach to a team long-term. As I head in this direction, I’m still open to smaller, flexible projects (up to 10 hours per week) where I can continue helping businesses optimize their workflows, roll out solutions, and drive impact.If you want to hear more about my work, I'm always happy to chat. Show less
Licenses & Certifications

Iab digital marketing and media foundations certification
General assemblyJan 2014
Honors & Awards
- Awarded to Kyle BerryEF Passion Core Value Award EF Education First Dec 2011 Honored to be chosen out of 800+ Boston staff as the recipient of the EF Passion Core Value Award. This is one of seven Core Value Awards given out each year to recognize those who consistently embody bringing out the best in themselves and those around them.
Volunteer Experience
Summer Camp Counselor
Issued by Muscular Dystrophy Association on Jun 2005
Associated with Kyle Berry
Languages
- enEnglish
- spSpanish
- poPortuguese
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