Experience

• 

  National university of singapore

  Jun 2010 - May 2011

  Research engineer

  - Designed and implemented for Android mobile application and website interface for AMI video sensing project- Exposed to latest technology and hands on practices in the area of computer vision and motion tracking- Published and presented a research paper on GPS remote tracking from mobile device (International Conference on Computer Science and Information Technology 2010)

• 

  Dbs bank

  Jun 2011 - Jul 2014

  Business Lead, Internet/mobile banking- Business delivery lead for Retail Singapore Internet and Mobile banking projects- Worked with product owners and system owners for requirement gathering anddocumentation, review functional specification for implementation- Led testing team to plan, execute and monitor user acceptance testing- Prepared and executed roll out plan for each project, conducted training for contactcenter and BAU team- In charge of BAU activities for SG mobile banking, liaised with touch points to resolveissues faced by customers Show less - Appointed project manager for DBS Retail Singapore and Regional Mobile Channel- Led technological software refresh and capacity upgrade of SG Mobile Banking- Led in the successful delivery of functionality offered in DBS Mobile Banking includingSingapore Government Bond (SGS), Multi Currency Accounts, Transaction Signing andSend Money Overseas- Facilitated requirements gathering- Documented and conducted analysis and clarification of business requirement fordevelopment and delivery of functionalities for major Mobile Banking implementations- Key role in monitoring audit findings leading to resolution within stipulated dates- Good knowledge and experience in Mobile and Internet Banking and LifestyleApplications Show less

  • Associate - Business Lead

    Jul 2013 - Jul 2014

  • IT Project Manager

    Jun 2011 - Jun 2013
• 

  Ocbc bank

  Jul 2014 - Jun 2016

  Assistant vice president - business project manager

  Business project manager, internet/mobile banking- Business project manager for OCBC Singapore Internet and Mobile banking to driveprojects to contribute to growth for user base, usage and revenue- Work with different stakeholders on business requirements to ensure optimalcustomer experience within regulatory guidelines- Execute projects end to end from conceptualization phase to implementation phase toensure smooth delivery of projects on time, within budget and with high quality- Support post project activities such as staff training, marketing campaigns and projectperformance reviews- Work with regional partners to ensure synergy across regional countries applications- Lead in successful delivery of OCBC projects including OCBC OneTouch (phase 1 &phase 2), OCBC Android mobile banking revamp, Apple Watch compatibility for mobile banking Show less

• 

  Shopee

  Jul 2016 - Jan 2018

  Product manager - search
• 

  Uob

  Feb 2018 - Jan 2023

  • Lead PO - Digital Adoption & Digital Servicing

    Sept 2022 - Jan 2023

  • Vice President - Chatbot Product Owner

    Feb 2018 - Aug 2022
• 

  Dbs bank

  Jan 2023 - now

  Digital product manager