Pu Ying

Pu Ying

Research Engineer

Followers of Pu Ying425 followers
location of Pu YingSingapore

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  • Timeline

  • About me

    Digital Banking Product Manager

  • Education

    • National University of Singapore

      2006 - 2010
      Bachelor of Engineering (B.Eng.) Electrical and Electronics Engineering

      Activities and Societies: Cultural Activities Club, Voices

    • Hwa Chong Institution

      2004 - 2005
    • Karlsruhe Institute of Technology (KIT)

      2009 - 2009
      Bachelor of Engineering - BE Electrical Engineering
  • Experience

    • National University of Singapore

      Jun 2010 - May 2011
      Research Engineer

      - Designed and implemented for Android mobile application and website interface for AMI video sensing project- Exposed to latest technology and hands on practices in the area of computer vision and motion tracking- Published and presented a research paper on GPS remote tracking from mobile device (International Conference on Computer Science and Information Technology 2010)

    • DBS Bank

      Jun 2011 - Jul 2014

      Business Lead, Internet/mobile banking- Business delivery lead for Retail Singapore Internet and Mobile banking projects- Worked with product owners and system owners for requirement gathering anddocumentation, review functional specification for implementation- Led testing team to plan, execute and monitor user acceptance testing- Prepared and executed roll out plan for each project, conducted training for contactcenter and BAU team- In charge of BAU activities for SG mobile banking, liaised with touch points to resolveissues faced by customers Show less - Appointed project manager for DBS Retail Singapore and Regional Mobile Channel- Led technological software refresh and capacity upgrade of SG Mobile Banking- Led in the successful delivery of functionality offered in DBS Mobile Banking includingSingapore Government Bond (SGS), Multi Currency Accounts, Transaction Signing andSend Money Overseas- Facilitated requirements gathering- Documented and conducted analysis and clarification of business requirement fordevelopment and delivery of functionalities for major Mobile Banking implementations- Key role in monitoring audit findings leading to resolution within stipulated dates- Good knowledge and experience in Mobile and Internet Banking and LifestyleApplications Show less

      • Associate - Business Lead

        Jul 2013 - Jul 2014
      • IT Project Manager

        Jun 2011 - Jun 2013
    • OCBC Bank

      Jul 2014 - Jun 2016
      Assistant Vice President - Business Project Manager

      Business project manager, internet/mobile banking- Business project manager for OCBC Singapore Internet and Mobile banking to driveprojects to contribute to growth for user base, usage and revenue- Work with different stakeholders on business requirements to ensure optimalcustomer experience within regulatory guidelines- Execute projects end to end from conceptualization phase to implementation phase toensure smooth delivery of projects on time, within budget and with high quality- Support post project activities such as staff training, marketing campaigns and projectperformance reviews- Work with regional partners to ensure synergy across regional countries applications- Lead in successful delivery of OCBC projects including OCBC OneTouch (phase 1 &phase 2), OCBC Android mobile banking revamp, Apple Watch compatibility for mobile banking Show less

    • Shopee

      Jul 2016 - Jan 2018
      Product Manager - Search
    • UOB

      Feb 2018 - Jan 2023
      • Lead PO - Digital Adoption & Digital Servicing

        Sept 2022 - Jan 2023
      • Vice President - Chatbot Product Owner

        Feb 2018 - Aug 2022
    • DBS Bank

      Jan 2023 - now
      Digital Product Manager
  • Licenses & Certifications

    • Professional Scrum Product Owner

      Scrum.org
      Aug 2019
      View certificate certificate
    • Project Management Professional

      Project Management Institute
      Nov 2013
  • Honors & Awards

    • Awarded to Pu Ying
      Outstanding Chatbot Customer Experience 2020 The digital banker Aug 2020
    • Awarded to Pu Ying
      Gold Award, Best App - Creativity (OCBC OneTouch) MOB - EX awards 2016 Feb 2016
    • Awarded to Pu Ying
      Silver Award, Best App - Utility (OCBC OneTouch) MOB - EX awards 2016 Feb 2016