Experience

• 

  Mark's

  Nov 2011 - Mar 2016

  • Assistant Manager

    Mar 2015 - Mar 2016

  • Keyholder

    Nov 2011 - Nov 2015
• 

  Bouclair inc.

  Mar 2016 - Jul 2017

  Assistant manager
• 

  The treadmill factory

  Aug 2017 - Aug 2019

  Administrative assistant

  InvoicingCustomer serviceAnswer and direct phone callsManage accounts receivablesArrange shipments & deliveriesFile and distribute memos, letters, faxes, and formsSchedule meetings and appointments Maintain customer databaseInside sales

• 

  The fitness factory

  Sept 2019 - Jan 2020

  Sales representative

  Generate leadsProvide sales quotesEducate customers on productsArrange payments and terms for ordersCoordinate shippingPromote new products

• 

  Texcan

  Jan 2020 - Aug 2020

  Branch administrator

  InvoicingAnswering phone callsProcessing paymentsOrdering office suppliesPreparing expense reportsQuote and order entry

• 

  Jalene smith virtual services

  Jun 2020 - now

  Business manager

  Operations Management- Email & calendar management- Hiring- Payroll- KPIs and metrics tracking- Project management- Team management- Creation of Standard Operating ProceduresProject Management- Set up of project management software- Training on how to use software- Create project tasks & timelines- Manage scope & budgets of projectsProgram Management- Client onboarding and offboarding- Managing client payments- Creating and updating program resources- Managing the client experience (gifts, bday cards, check-ins, testimonials, etc…)- Sales page and basic website updates Show less

• 

  Urbaynes

  Jun 2020 - Nov 2020

  Human resources coordinator

  Hired and onboarded 6 new team membersCreated job descriptionsManaged time tracking for a team of 9 peopleManaged payroll