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Jalene Smith

Jalene Smith

Followers of Jalene Smith115 followers
location of Jalene SmithMarkham, Ontario, Canada

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  • Timeline

  • About me

    Online Business Manager | Operations Manager

  • Education

    • Seneca College

      2011 - 2013
      Diploma Social Work

    • Seneca College

      2020 - 2020
      Certificate Financial and Managerial Accounting

    • Seneca College

      2020 - 2020
      Certificate Human Resources Management and Services

  • Experience

    • Mark's

      Nov 2011 - Mar 2016

      • Assistant Manager

        Mar 2015 - Mar 2016

      • Keyholder

        Nov 2011 - Nov 2015

    • Bouclair Inc.

      Mar 2016 - Jul 2017
      Assistant Manager

    • The Treadmill Factory

      Aug 2017 - Aug 2019
      Administrative Assistant

      InvoicingCustomer serviceAnswer and direct phone callsManage accounts receivablesArrange shipments & deliveriesFile and distribute memos, letters, faxes, and formsSchedule meetings and appointments Maintain customer databaseInside sales

    • The Fitness Factory

      Sept 2019 - Jan 2020
      Sales Representative

      Generate leadsProvide sales quotesEducate customers on productsArrange payments and terms for ordersCoordinate shippingPromote new products

    • Texcan

      Jan 2020 - Aug 2020
      Branch Administrator

      InvoicingAnswering phone callsProcessing paymentsOrdering office suppliesPreparing expense reportsQuote and order entry

    • Jalene Smith Virtual Services

      Jun 2020 - now
      Business Manager

      Operations Management- Email & calendar management- Hiring- Payroll- KPIs and metrics tracking- Project management- Team management- Creation of Standard Operating ProceduresProject Management- Set up of project management software- Training on how to use software- Create project tasks & timelines- Manage scope & budgets of projectsProgram Management- Client onboarding and offboarding- Managing client payments- Creating and updating program resources- Managing the client experience (gifts, bday cards, check-ins, testimonials, etc…)- Sales page and basic website updates Show less

    • Urbaynes

      Jun 2020 - Nov 2020
      Human Resources Coordinator

      Hired and onboarded 6 new team membersCreated job descriptionsManaged time tracking for a team of 9 peopleManaged payroll

  • Licenses & Certifications