Experience

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  La-belle group of companies ltd

  Apr 2007 - Apr 2013

  It support specialist

  Qualities Willingness to work hard to establish capability manage effectively and co-ordinate with others. Desirous to learn and work in harmony with people at all levels. Extensive and thorough knowledge in system administration, installation networking and troubleshooting in various platforms. Proficiency in various platforms, Proxy Servers, Exchange Servers, Mail Servers, Switches, Routers, Wireless Networking etc.ADSL & ISDN connectivity and configuration.Wireless network connection is the integrated Wireless LAN and also troubleshooting.Maintaining the Software and Hardware devices of the Computers.Recovering lost data from any storage media and get Passwords from any Operating System and Software. On-hand experience & troubleshooting Printers, Scanners, Fax machines and all kinds of office electronic equipments.All Kinds of Mobile Connectivity, Troubleshooting, Repairing, Servicing, PC to Mobile Like Blue tooth Connection, Infrared Connection, Data cable Connection, Format & Flash Mobile memory card, Backup and Virus Check. Others Packages Known: Computer fault fixing software like Seagate, Maxtor. Quantum, Data recovering. Internet browsing software like internet Explore, operating system Installation and software installation & troubleshooting. Professional experiences; La-belle Group of Companies Ltd., House # 12, Road # 07, Sector # 04, Uttara Model Town, Dhaka-1230, Bangladesh; Roles: I am the administrator of Required database development, web development; Network administration, email, hardware/software troubleshooting and maintance. Show less

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  Bgmea university of fashion & technology

  May 2013 - Feb 2016

  It officer

  Duties/Responsibilities * Maintain and administer computer networks including computer hardware, systems software, applications software and all configurations. * Recommend changes to improve systems and network configurations and determine hardware or software requirements related to such changes. * Strengthening the IT infrastructure through implementing new technologies. * Developing & maintaining the company's IT systems, software and databases. * Having excellent time management, confidentiality & communication skills.* Responsible for hardware and software installation, maintenance and repair.* Strengthening the IT infrastructure through implementing new technologies. * Develop and maintain local networks in ways that optimize performance* Ensure security and privacy of networks and computer systems* Manage daily operations of the IT department* Develop new strategies and IT procedures to increase efficiency, enhance workflow and improve customer satisfaction* Offer suggestions for possible upgrades and changes within the IT department* Monitor and maintain computer systems and networks* talk staff or teachers through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues* Troubleshoot system and network problems, diagnosing and solving hardware or software faults* set up new users' accounts and profiles and deal with password issues* test and evaluate new technology Show less

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  Summit corporation limited

  Mar 2016 - now

  Assistant manager (it & admin)

  Duties/Responsibilities System Administration: * Maintain and administer computer networks including computer hardware, systems software, applications software and all configurations. * Confer with network users about how to solve existing system problems.* Control the domain user account access. * Performing routine audits of systems and software.* Coordinate the needs of in-house IT experts and remote employees, vendors and contractorsNetwork administration:* Strengthening the IT infrastructure through implementing new technologies. * Monitor network performance to determine whether adjustments need to be made.* Recommend changes to improve systems and network configurations and determine hardware or software requirements related to such changes. * Develop and maintain local networks in ways that optimize performance* Ensure security and privacy of networks and computer systems* Protect data from outside infiltration through encryption, secure data storage and other necessary meansGeneral Administration: * maintaining compliance with established policies and procedures. * Developing & maintaining the company's IT systems, software and databases. * Train people in computer system use. * Performing routine audits of systems and software.* Manage the IT budgets and expenditures on hardware and software. * Install and configure appropriate software and functions according to specifications* install and configure computer hardware operating systems and applications* Maintain records/logs of repairs and fixes and maintenance schedule* Identify computer or network equipment shortages and place orders* Assess infrastructure on a regular basis to ensure it continues to meet necessary demands* Assist with the installation of new hardware and software and help train employees on its use* set up new users' accounts and profiles and deal with password issues Show less