Dean Tener

Experience

• 

  FOX 8 WGHP

  Jan 1995 - Jan 1999

  Sales Executive
• 

  News and Record

  Jan 1999 - Jan 2000

  Account Executive
• 

  Wells Fargo

  Jan 2000 - Jan 2007

  Various Titles and Positions

  • Senior Producer, eCommerce Division• Marketing Consultant, Direct Lending Division• Marketing Producer, eCommerce Division• Campaign Manager, eBusiness Division

• 

  Blackbaud

  Jan 2007 - Jan 2007

  Senior Internet Solutions Consultant
• 

  TIAA

  Jul 2007 - Nov 2020

  Manage the communications core of a Business Operations team and support the senior level leaders with all aspects of running a 300+ person, global organization that delivered 3000 plan changes, 10 large-scale implementations and $2B asset transfers per year with a $90M budget. Serve as the communications lead for a reorganized client services team and new processes. Consult with senior and mid-level Institutional Plan Sponsors on their communication plans for new services. Establish and implement strategy to provide a single voice, brand, look and feel for all digital service and marketing based customer communications to enhance brand image, drive up adoption of eDelivery, increase revenue generation and customer acquisition, and lower operational expenses.

  • Director, Strategy and Business Planning

    Mar 2015 - Nov 2020

  • Senior Business Manager

    Oct 2012 - Mar 2015

  • Senior Communications Consultant

    May 2011 - Nov 2012

  • Manager - Digital Strategy and Marketing

    Jul 2007 - May 2011
• 

  Cloudberry Creative

  Nov 2020 - Mar 2021

  Strategy and Engagement Lead

  Cloudberry is a New York City-based interactive design firm helping Fortune 500 companies provide online experiences that drive strategic business outcomes. With a focus on healthcare and financial services clients, we offer decades of industry expertise, yet with a freshness and agility not found in larger agencies.

• 

  Transamerica

  Mar 2021 - Apr 2022

  Senior Manager, CX Communications
• 

  TIAA

  Apr 2022 - now

  • Director, Executive Reporting & Business Management

    Aug 2023 - now

  • Director, Program Management

    Apr 2022 - Aug 2023