Agung Solihin

Experience

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  PT. INFOMEDIA NUSANTARA

  Jan 2009 - Dec 2012

  * Be responsible for monitoring and Provisioning SMS Broadcast Server Operation.* Establish and update promo and charging for SMS menu, RBT 1212, System Provider Management (SPM).* Conduct product performance evaluation and analysis, and propose solution for product improvement and revenue enhancement.* Conducting UAT for new product / features enchancement, and reguler test to make sure product continuity, especially mobile content programs.* Be responsible for producing a daily, weekly, and monthly report on all related business aspect under the scope of platform and application of flexi content & commerce application.* Be responsible to problem solving with content provider about SMS content, RBT 1212, etc under the scope mobile content.* Be responsible to monitor and reporting the quality of flexitone.* Internal and external coordination for project progress monitoring.* Coordination with cross functional teams for intergration / execution of change to platform and application. Show less * Installing and configuring computer hardware operating systems and applications.* Talking Costumers through a series of actions, either face to face or over the telephone, to help set up systems or resolve issues.* Troubleshooting system, network problem, diagnosing and solving hardware or software faults.* Replacing ADSL Modem, Access Point, and Splitter. Providing support, including procedural documentation and relevant reports.* Trouble Ticket Monitoring. Setting up new users account and profiles and dealing with password issues.* Conducting electrical safety checks and telephone on computer equipment Show less

  • Helpdesk Content and Application

    Sept 2010 - Dec 2012

  • Technical Support

    Jan 2009 - Sept 2010
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  PT Bit Teknologi Nusantara

  Dec 2012 - Feb 2016

  Network Engineer

  * Establishing the networking environment by designing system configuration, directing system installation, defining, documenting and enforcing system standars.* Installation new costumer internet or local loop and interconnection Cyber and Data Center.* The design and implementation of new solutions and improving resilience of the current environment.* Maximizing network performance by monitoring performance, troubleshooting network problems and outages, scheduling upgrades and collaborating with network architects on network optimisation.* Undertaking data network fault investigation in local and wide area environments, using information from multiple sources.* Reporting network operational statu by gathering and prioritising information and managing project.* The configuration of routing and switching equipment. Project CCTV Pemda, Kecamatan, RPTRA (Ruang Publik Terpadu Ramah Anak) installation WiFi, CCTV for community needs. Show less

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  PT Inti Bangun Sejahtera, Tbk

  Feb 2016 - Feb 2017

  Operations Maintenance

  * Designing maintenance strategies, procedures and methods.* Carrying out routine scheduled maintenance work and responding to equipmentfaults.* Diagnosing breakdown problems.* Fitting new parts and making sure equipment is working correctly.* Liaising with client department, costumers and other engineering and produtioncolleagues.* Writing maintenance strategies to help with installation and commisioningguidelines.* Monitoring and controlling maintenance all costumers ISP.* Troubleshoot all ITC Mall using Cisco and backbone radio Outdoor FiretideHotport 7020. And walktest WiFi using Visi Wave Site Survey etc. Show less

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  Elabram Systems

  Feb 2017 - Dec 2017

  Site Monitoring Engineer

  * Monitoring and controlling new site and troubleshoot lampsite Project Telkomsel* Ensure that monitoring will be updated after the set up of new project* Provide a daily and weekly report to Project Management Operation and BSS.* Project : Site Thamrin City , ITC Cempaka Mas, Kota Casablanca, Terminal 3 Ultimate, Bandara Halim Perdana Kusuma.

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  PT Daya Sinergi Telekomunikasi

  Dec 2017 - Nov 2019

  Senior Network Engineer

  * Designing, configuring and testing networking software, computer hardware, and operating system software.* Operating master consoles to monitor the performance of networks and computer systems.* Coordinating computer network access and use.* Maintaining and administering computer networks and related computing environments including systems software, applications software, hardware, and configurations.* Be responsible to interconnecting on IDC Duren Tiga and APJII Cyber with ISP. Show less

• 

  RCTI+

  Nov 2019 - May 2021

  * Maintaining and administering computer networks and related computing environments including systems software, applications software, hardware, and configurations.* Protecting data, software, and hardware by coordinating, planning and implementing network security measures.* Troubleshooting, diagnosing and resolving hardware, software, and other network and system problems.* Monitoring and configuration CDN Akamai and Alibaba (Live Streaming, VOD, Catch Up).* Configuration access point at the studio live/chat event, and coordination with IT Holding for allocation IP and bandwidth management.* Configuration Mellanox Switch OS Cumulus, and manage 16 servers ANEVIA Show less

  • DevOps Specialist

    Nov 2020 - May 2021

  • Net Administrator Specialist

    Nov 2019 - May 2021
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  IZeno

  May 2021 - Nov 2022

  Cloud Engineer
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  PT. Astra Agro Lestari, Tbk

  Aug 2022 - now

  Network Specialist