Vanessa Loo

Vanessa Loo

Patient Service Representative

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location of Vanessa LooSingapore

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  • Timeline

  • About me

    Product Development Associate | Registered Pharmacist

  • Education

    • Anderson Junior College

      2015 - 2016
    • National University of Singapore

      2016 - 2020
      Bachelor of Pharmacy - BPharm Pharmacy
    • 한양대학교

      2018 - 2018
      International Summer Exchange Programme
  • Experience

    • Raffles Medical Group

      Jan 2016 - Mar 2016
      Patient Service Representative

      • Performed general medical office duties such as assisting patients and answering phone calls with front-of-house service• Maintained smooth running of the specialist clinic by preparing administrative documents for daily operation

    • Aspire Educational hub - Tuition Center For All Classes

      May 2017 - Nov 2017
      Biology Tutor

      • Managed and taught a class of secondary 4 students. prepared personalized teaching materials in addition to those provided by the tuition centre to further aid students in their own pace of learning. Most students showed significant improvement in their biology results, with an average of a 40% increase in scores

    • Panhealth Family Clinic

      Feb 2018 - May 2020
      Clinic Assistant

      • Assisted in the smooth running of the clinic by handling all administrative and patient related matters such as registering patients, packing & dispensing of medications, medication counselling, filing of insurance claims, as well as account settlement at the end of the day• Experienced in translating Chinese medical terms for non-Chinese speaking locum doctors• Skilled in nebulization techniques and routine urine test procedures

    • A*STAR - Agency for Science, Technology and Research

      Jun 2019 - Nov 2019
      Undergraduate Student Researcher

      • Investigated antifungal resistance patterns in Malassezia fungi • Established a new protocol for RNA extraction into document• Conveyed key experimental findings and conclusions through research reports, scientific posters and meeting presentations

    • Watsons Singapore

      Nov 2019 - Feb 2020
      Pharmacy Intern

      • Provided minor ailment consultation and recommended appropriate pharmacy-only or general sale list medications. Dispensed prescription-only medications under the supervision of the pharmacist• Advice on proper self-medication and use of products was provided to patients. When required, consultation on relevant supplements and vitamins was also given• Supported the daily operations of the pharmacy by performing duties such as receiving of stocks, inter-store transfer, stock taking and front facing of products Show less

    • Baxter International Inc.

      Feb 2020 - May 2020
      Regulatory Affairs Intern

      • Maintained and updated regulatory databases for Singapore, Myanmar and Brunei to keep track of product portfolio• Drafted dossiers for regional variation submissions such as Singapore and Brunei• Involved in the planning and creation of an updated curriculum for the sales and marketing department on renal products commonly used for ICU patients• Editor and designer of in-house newsletter. In-charge of liaising with relevant stakeholders to produce content required for each monthly edition Show less

    • Singapore General Hospital

      Jun 2020 - Sept 2022

      • Performed daily ward review as a ward pharmacist, dispensed discharge medication and conducted specialised medication counselling eg: Warfarin, Inhaler and Spacer counselling• Assisted in doctor’s ward rounds (Acute Medical Ward) through collaboration with various healthcare professionals, offering evidence-based pharmacotherapy recommendations to enhance patient care• Managed inpatient inventory of 1400 drugs together with a team of inventory pharmacists and pharmacy technicians

      • Inpatient Pharmacist

        Jan 2021 - Sept 2022
      • Pre-Registration Pharmacist

        Jun 2020 - Jan 2021
    • Siena Health

      Sept 2022 - now
      Product Development Associate (Pharmacist)
  • Licenses & Certifications

    • Licensed Pharmacist (Full Registration)

      Singapore Pharmacy Council
      Jan 2021
    • Adobe Photoshop CC 2015

      Acadia
      Mar 2020
  • Volunteer Experience

    • Student Volunteer

      Issued by Bright Vision Hospital on Jan 2016
      Bright Vision HospitalAssociated with Vanessa Loo
    • Student Volunteer

      Issued by Ren Ci Hospital on Feb 2018
      Ren Ci HospitalAssociated with Vanessa Loo
    • Volunteer

      Issued by Ronald McDonald House Charities on Mar 2016
      Ronald McDonald House CharitiesAssociated with Vanessa Loo
    • Volunteer

      Issued by Ling Kwang Home for Senior Citizens on Dec 2019
      Ling Kwang Home for Senior CitizensAssociated with Vanessa Loo