Arun Mukesh B.

Experience

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  Isilica Networks India (P) Ltd

  May 2008 - Mar 2014

  Senior Network Security Engineer / Technical Trainer

  • Support, maintenance, upgrades, new installations and troubleshooting on the core MBPN (Mobile Packet Backbone Networks) consisting of both Cisco and Juniper routers, switches and Firewalls Netscreen and SRX in various locations in India for Ericsson Telecom Customers. • Design validation and creating LLD and HLD base on customer’s requirements. • Delivering Official Juniper Trainings across APAC region for major customers.• Customer interaction to gather the information and set the expectations on delivery.• Interact with vendors & support team and give handover and documentation. • Working experience in a fast paced Network Operation environment• Prepare LLD based on HLD and execute the project delivery as per customer requirements.• Experience in Remote troubleshooting and diagnosis of network connectivity issues• Working with a variety of customers and vendors (some technical some non-technical)• Able to communicate technical jargon to non-technical and sales people.• Perform complex changes on the Network and Security devices• Participate in various Network and Security projects. Participate on weekly/monthly/quarterly service.• Conduct POC on latest technologies.• Attending partner level meeting to understand the target area for each quarter.• Validate the IP Schema and formulate Configuration details.• Install and Configure (LAN/WAN) equipment’s at DC&DR-Sites.• Configuration and Administration of Juniper Net screen SSL/ IPSEC / FW/IDP products • Design and maintain Network security infrastructure.• Design and setup lab environment for better learning experience for the customers.• Conducting onsite and online trainings for the customer.• Preparation of the custom courseware based on the customer requirements.• Delivered project handover trainings and demonstration of the network infrastructure design. Show less

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  Spectrum Networks - Middle East

  Mar 2014 - Feb 2016

  Senior Technical Consultant / Technical Trainer

  • I have worked on designing of end to end security, application integration and network transport solutions of major Juniper Networks customers. • Designed LLDs, HLDs and ATPs for Juniper customers across APAC and EMEA regions.• I have worked on migration of Cisco and checkpoint Firewalls to Juniper SRX and Netscreen (branch/higher end). • Designed Campus Area Network for Juniper Customer with complete Enterprise security design includes implementation, installation, configuration and monitoring. • Integrated the network with the central manager devices like JUNOS space and NMS devices to manage and configure the devices.• Implemented the Juniper SIEM solution JSA device to track logs and generated monthly reports of the usage of the network resources. • Configured and designed the WIFI network by site surveying, Access point placement, channeling of WLA and WLC integration using Juniper Ring Master tool for the enterprise network. • Configured and monitored the inline IDP devices and created custom signature for threat detection. • Implemented the Juniper DDOS secure and Web App secure to provide maximum security to the network• Implemented Automation scripts on the STRM, Netscreen IDP, SRX and NSM devices for Automatic signature updates and report generation. • Delivered around 120 days of official trainings per year across EMEA and APAC regions for multiple customer for products of Vendors Checkpoint, Pulse Secure, CompTIA, Cisco and Juniper. Show less

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  Masdar Institute of Science and Technology

  Feb 2016 - Dec 2017

  Senior Network Security Engineer / Resident Engineer
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  Juniper Networks

  Apr 2018 - Oct 2024

  Collaborate with Account Managers to develop network solutions that meet our customers' business objectivesEngage directly with customers and partners to conduct comprehensive discovery, share information, and design collaborative solutionsDevelop proposals, conduct solution demonstrations, and design and execute proof-of-concept testsWork closely with internal teams to highlight customer requirements, convey competitive landscape, and ensure successful implementationsContinuously invest in technical, professional, and leadership development through self-study and formal training Show less To lead, orchestrate, architect & execute the enablement plan of record for the Automated WAN Solution and Cloud-Ready Data Center Portfolios including:• Launches• Acquisitions• Portfolio Technology & Solutions including foundations, storytelling & consultation• Product Insights & Relevance• To consult with fellow team members on Onboarding Programs and Sales Playbook Development & Execution.• Lead the stakeholder alignment, governance, and prioritization for all Automated WAN Solution enablement activity.• To co-own the management and execution of the tools, platforms and processes to bring programs to the field.• Partner with the channel enablement lead and partner solution managers (psms) to ensure the partner community leverage programs. Show less The Technical Training Specialist role reports to Education Services Manager to conduct trainings for ES and also support the EIP (ES – IEC Interconnect Program)ResponsibilitiesThe Training Consultant position will have the following responsibilities: Training Delivery:• Deliver Instructor led training for technical audiences consisting of Juniper Networks internal, channel/partner and user engineers.• Proctor certification lab exam.• Liaise with headquarter infrastructure team on network stability.• Serve as a subject-matter-expert in training roll out.• Serve as a mentoring lead for JNAEP instructor community. Program Management:• Execute and manage the training programs with key customers and also with the different departments• Manage each key projects with systematic methodology.• Manage the contracted trainer networks within AMER on training skill ramp up. Support: • Collaboration with JTAC SMEs and ES during early course scoping and design phase• Partner and leverage internal JTAC product and technology training to tune development of ES courses• Provide EIP related support on customer calls, course customization, and consultative inputs.• Provide consultative skill/needs analysis to the different technical services departments Show less

  • Senior Sales Engineer

    Jul 2023 - Oct 2024

  • Portfolio Enablement Lead for Automated WAN Solutions and Cloud-Ready Data Center

    Apr 2022 - Jul 2023

  • Technical Training Enablement Lead

    Sept 2021 - Apr 2022

  • Technical Training Specialist

    Apr 2018 - Sept 2021
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  Sentara Health

  Oct 2024 - now

  Senior Specialty Infrastructure Engineer

  • Spearheaded high-level network planning, design, and optimization, contributing to seamless cloud, network, and telecommunication operations across the organization.• Developed and implemented strategies leveraging emerging technologies to enhance network system solutions, meeting business requirements and improving operational efficiency.• Led the migration of hospital networks to new technologies, designing and implementing reliable campus fabric networks with integrated wired and wireless solutions for enhanced connectivity.• Designed and implemented data center network migration projects, ensuring compliance with hospital HIPAA regulations to maintain security and confidentiality in network services.• Contributed to driving an automated network environment, streamlining operations, reducing manual intervention, and improving overall network performance.• Configured and maintained routers and switches while performing intensive troubleshooting in complex healthcare environments to ensure uninterrupted connectivity.• Created comprehensive documentation and developed tools to streamline workflows, enhance troubleshooting efficiency, and support the continuous development of network engineers.• Mentored team members, providing advanced technical guidance and resolving escalated issues to ensure smooth operations and knowledge continuity. Show less