Michael Riley

Experience

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  Bull

  Sept 2008 - Apr 2009

  Marketing Intern

  A paid marketing internship at the international headquarters working with the executive officer for CSR as well as senior marketing executives. My duties involved data entry and marketing research, in addition to collaborating on the translation of various company documents including a presentation and whitepaper on Corporate Responsibility aimed at top-tier management.

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  Gobierno de Cantabria

  Oct 2012 - May 2013

  English Language Assistant

  An eight month placement in an adult language school in Santander, North Spain. I worked with the team of English teachers in addition to planning and delivering my own lessons on British language and Culture. I also jointly ran the fortnightly conversation club with a colleague from the US and took art in special language-themed events held by the school.

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  SELLBYTEL Group Spain

  Jul 2014 - Jun 2017

  Resonsible for supporting and guiding UK, ROI and Bulgarian teams in the provision of customer service. Organisation and mentoring of the agents in cooperation with the rest of the management team, with a focus on quality of service to both the customers and the client. Working in technical support, sales, and customer service on behalf of Mondelez International.

  • Mentor/ Senior Agent - JDE UK Ireland and Bulgaria

    Sept 2016 - Jun 2017

  • Customer Service

    Jul 2014 - Sept 2016
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  Onehowto.com

  Aug 2015 - Feb 2016

  Content Editor and Writer

  Content Editing, Copywriting and ProofreadingTranslations and Content CreationSEO using Google Analytics and SEMRushManagement of Social Media Accounts and YouTube ChannelAs Content Editor and Writer, I am responsible for the creation and publication of articles on a diverse range of topics, liasing with other contributors and receiving translated documents before translating, proofreading and publishing articles online. Also responsible for social media management, as well as SEO analysis and other tasks necessary to increase online presence and build website traffic. Show less

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  SELLBYTEL Group

  Jun 2017 - Feb 2018

  Workforce Management Specialist

  The Bose project within SellByTel is an international customer service focused project serving 12 markets with B2B and B2C teams offering technical support, sales and aftersales services. In my current position I am part of the workforce management team responsible for scheduling, staffing, forecasting, HR liaison and adminsitration, real-time analysis, and providing management support to individual team leaders.

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  Mike Riley Photography - Barcelona

  Jan 2018 - now

  Freelance Photographer

  I am a commercial photographer specializing in product, food and drink photography and video production. I have worked extensively with international brands and household names such as Amazon EU, Beefeater Gin, Booking.com, Fuzzyard, Naturgy and Seagrams Gin, producing commercial stills and moving image content both in studio and on location.www.mikerileyphoto.com@mikerileyphoto

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  I See Dog People

  Feb 2018 - now

  Creative Director / Photographer

  Photographing the doggy residents of Barcelona with their humans for @i_see_dog_people and creating content to grow the brand and increase our client base for professional animal photography services in Barcelona and the surrounding area.DogPeoplePhotography.com

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  Museo Camp Nou

  Mar 2018 - Aug 2018

  Fotógrafo

  Fotógrafo para el tour VIP en del Museo del Camp Nou de la Barça

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  Pernod Ricard

  Jan 2021 - now

  Freelance Photographer and Video Producer

  Working with various brands of the Pernod Ricard Group, such as Beefeater Gin, Malfy Gin, Ballantine's Whisky, on a project-by-project basis producing both commercial photography and video content for brand activations.

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  Amazon

  Jun 2021 - now

  Freelance photographer