Charles Hornstra

Charles Hornstra

Operations Supervisor

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  • Timeline

  • About me

    Regional Manager (REAC) - Western and Northern Europe

  • Education

    • Clifton High School

      2003 - 2007
      GPA 4.0

      Activities and Societies: National Honor Society, Varsity Wrestling Team, Math & Science Society, Hospital Volunteer (500+ volunteer hours)

    • Rutgers, The State University of New Jersey-New Brunswick

      2007 - 2011
      Bachelor of Arts (BA) Political Science, Criminal Justice GPA 3.69

      Activities and Societies: Dean's List, Rutgers University Residence Life Resident Assistant (2008-2011), Vice President of Theta Delta Chi (2009-2010), Rutgers University Campus-wide Programming Committee Leader

  • Experience

    • Suburban Associates Marketing Research Co.

      Dec 2004 - May 2011
      Operations Supervisor

      - Managed afternoon shift employees, compiled budget reports on campaign expenditures, and was responsible for ensuring the team met interview quotas and product testing requirements by deadline.- Interviewed focus groups and facilitated panel discussions with pre-screened subjects to study consumer buying habits in relation to emerging products.- Analyzed product placement research to optimize marketing campaigns and advertising strategy.

    • U.S. Department of State

      Jan 2012 - Jan 2013
      United States Fulbright Recipient

      - Represented the United States of America as an international education grantee in Malaysia.- Consulted with the Malaysian Ministry of Education regarding efficient and effective conversational English teaching strategies.- Facilitated daily English lessons as an English Teaching Assistant focused on building communication skills and confidence. - Planned and executed six successful English Camps for students located in rural communities that critiqued conversational English skills and promoted student advancement opportunities. The camps received national attention and media coverage in Malaysia. - Volunteered with local village high schools to assist with implementing a successful English curriculum. Show less

    • Institute of International Education

      Feb 2013 - Nov 2017

      - Coordinated high-profile national conferences and specialized seminars across a rotation of U.S. cities for the U.S. Department of State. Oversaw third-party contracts and co-authorized payments for all vendors and services.- Multitasked projects/events on a strict deadline that required direct communication with the sponsoring client to meet all deliverables within budget.- Traveled domestically in the United States to establish relationships with American and international partners.- Managed all correspondence with international clients, maintained contract and sponsor requirements for the U.S. Department of State, and coordinated complex logistical arrangements for each seminar host city and attending participants.- Researched and developed seminar content including speakers, workshops, community service projects, off-site visits, and conference presentations. Invited, managed, and entertained all VIP guests while ensuring quality service.- Trained on Concur, CRM On-Demand, & Microsoft Office software programs. Show less

      • Senior Outreach Officer, NYU Abu Dhabi Southeast Asia & Pacific

        Jan 2015 - Nov 2017
      • Program Officer

        Feb 2013 - Jan 2015
    • EducationUSA

      Nov 2017 - now

      - EducationUSA is a U.S. Department of State network of over 430 international student advising centers in more than 175 countries and territories. Regional Managers support EducationUSA global operations.- Collaborate closely with the U.S. Department of State in Washington, D.C., and U.S. Embassies and Consulates across Europe, managing high-level communications and strategic relationships to advance educational diplomacy.- Direct and coordinate 43 EducationUSA advising centers across 24 countries in Western and Northern Europe.- Foster collaboration with the U.S. higher education community focusing on international student mobility trends, institutional partnerships/linkages, innovative regional recruitment strategies, and the creation of impactful engagement opportunities. Show less

      • Regional Manager (REAC) - Western and Northern Europe

        Jan 2024 - now
      • Regional Manager (REAC) - Mainland Southeast Asia & China, AUS, NZ, and Samoa

        Feb 2020 - Dec 2023
      • Regional Education Advising Coordinator (REAC), Southeast Asia

        Nov 2017 - Jan 2020
  • Licenses & Certifications

    • International Public and NGO Management

      Cornell University
      Jan 2024