Andrey Pogorely

Andrey Pogorely

Helpdesk Support Engineer

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  • Timeline

  • About me

    Empowering Reliability: Building Bridges for Seamless Technology and Unshakable Success

  • Education

    • Moscow State University of Economics, Statistics and Informatics (MESI)

      2010 - 2015
      Computer and Information Systems Security/Information Assurance
  • Experience

    • Moscow state university of economics, statistics and informatics (MESI)

      Dec 2012 - Aug 2013
      Helpdesk Support Engineer
    • CROC

      Sept 2013 - Jul 2015
      System Engineer

      Member of Croc Cloud Team responsible for platform uptime and reliability.

    • Acronis

      Aug 2016 - now

      - Directed a team of 50 engineers responsible for the continuous maintenance and oversight of the Acronis Cyber Cloud platform expanded to storage and compute clusters support and a team of duty system administrators comparing to the previous position - Directed a top-tier team of 30 engineers responsible for the continuous maintenance and oversight of the Acronis Cyber Cloud platform- Led complex technical initiatives to drive performance and efficiency- Established key planning and performance metrics to optimize team productivity and outcomes- Oversaw and optimized hardware capacity management within assigned domain, ensuring efficient resource allocation and maximizing infrastructure utilization - Managed and executed program and project management for complex technical projects within the company's portfolio- Reported project outcomes, milestones and risks directly to C-level management, ensuring transparency and strategic alignment- Initiated and established key processes and best practices, driving efficiency and consistency across all internal programs of the department In charge of monitoring systems and infrastructure stability. Leading multiregional team of system engineers.

      • Director, SRE

        Nov 2023 - now
      • Director, Application SRE and Observability

        Jan 2023 - Jan 2024
      • Director of Internal programs

        Apr 2022 - Jan 2023
      • Team Leader

        Aug 2016 - Apr 2022
  • Licenses & Certifications

    • RedHat Certified System Administrator

      Nov 2014
    • Cisco Certified Network Associate Routing and Switching

      Apr 2014