Kris Brostrom

Experience

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  San José State University Center for Community Learning & Leadership

  Jan 2002 - Jan 2003

  Americorps Vista
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  Japan Exchange and Teaching Programme

  Jul 2003 - Jul 2005

  Assistant Language Teacher

  • in conjunction with native Japanese teachers taught English language skills with a focus on real world communication at a total of three high schools • for each semester designed a lesson plan and activity for eight sections of required high school English class, including a subsection of the English final for that semester's topic• designed twice weekly lesson plans and activities for two sections of advanced high school English class• taught experimental essay writing class at Japanese charter high school* taught two sections of continuing adult education classes at Japanese charter high school Show less

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  Pearson Education

  Apr 2007 - Oct 2015

  Valuepack Coordinator (Sales Support)

  •built relationships with marketing, sales, and inventory and connected them to find dynamic solutions to problems•supported the package needs of a sales team of over 350 reps located across the country•in 2014 personally processed new package adoptions totalling $18,351,000 in forecasted sales •routinely guided sales reps through procedural hurdles to secure approvals on individual adoptions of $30,000 or more•troubleshot inventory shortages during high pressure sales periods to ensure high value clients received their orders on time•highest pricing accuracy rating on four person team Show less

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  Pearson

  Aug 2016 - Nov 2022

  Technical assistance for Pearson online products including Learning Management System integration (Canvas, Blackboard, D2L, Moodle) and demonstrating learning analytics. Created documentation specific to individual universities’ setups. Led departmental and one-on-one training, plus troubleshooting and proactive outreach, for 180 professors across 13 universities in a $2.5 million territory. One-on-one consulting with professors to budget and manage workflow pipeline for customized textbooks derived from Pearson texts or wholly original manuscripts. Secured 3rd party rights, administered contracts, and oversaw delivery from printers.

  • Customer Success Representative

    Mar 2020 - Nov 2022

  • Sales Operations Manager (Field Editor)

    Aug 2016 - Mar 2020