Iulia Toea

Experience

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  SC Garocat SRL

  Jul 2006 - Sept 2006

  Assistant Manager

  Working closely with the managers/executives and managing daily activities, directing operations and supervising and helping the staff in order in achieving the company’s aspirations, short term initiatives and long term goals and objectives. Successfully attended national and international fairs (for shoe manufacturing) and planned the collections promotions and customer visits.

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  Genpact Romania

  Nov 2006 - Sept 2008

  Senior Process Associate

  Responsible with the investigation and analysis of the pricing and delivery queries on the Nordic market and UK Top Accounts, determining areas of dispute, gaps and errors. Delivered high quality customer service on behalf of the customer Genpact represented and maintained a valuable relationship with departments such as Credit Control, Sales, Management.- Additional projects: Accounts Receivable Process Trainer and SOP Trainer

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  Oracle

  Sept 2008 - Sept 2012

  Senior Partner Business Consultant

  Responsible for the new partner recruitment into the program and existing membership renewal for the Danish market. Manage inbound queries from existing Oracle partners and driving them to develop their readiness by undertaking the required training investment and associated Oracle Partner Network specializations. Assisting and encouraging existing Partners to generate Oracle Revenue by helping them to avail of their Partner entitlements in the areas of Development, Sales, Marketing, Education and Support. - Global point of contact for Nokia Siemens Network in OPN Show less

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  WNS Global Services

  Sept 2012 - Dec 2013

  Operations Analyst

  Responsible for processing the payments, the accounting allocations and the expenses for customers on the Norwegian and Danish markets. Handling the team objectives, ensuring the compliance to the agreed SLAs and maintaining the efficiency and the quality of services.

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  Oracle

  Jan 2014 - now

  - Act as contracting process lead for deals meeting regional criteria for Deal Manager engagement, collaborating with and providing guidance to the Deal Specialist responsible for drafting the Managed deals- Provide expert advice to sales to ensure the successful administration of complex non-standard business deals- In support of sales leadership, and only as needed, coordinate the engagement of functional stakeholders (Legal, RevRec, Quoting, Credit, LMS, OSS, OFD, HQ, etc)- Assist sales in identifying language approval issues, the relevant approver, and alternative approaches- Provide support to sales on customer negotiations of business terms for standard deals- Adhere to the agreed rules of engagement between Deal Management and all other Oracle groups (e.g., Legal, RevRec)- Provide deal support beyond the boundaries of a region or country- Proactively work with sales and functional stakeholders to develop a realistic close plan for managed deal including identifying key milestones and potential issues Show less

  • Senior Deal Manager - Benelux

    Dec 2018 - now

  • Apps Unlimited Account Manager - Nordics

    Jul 2018 - Dec 2018

  • Channel Manager - Norway

    Jun 2017 - Jun 2018

  • Account Manager - Norway

    Jun 2016 - May 2017

  • Technology Account Manager

    Jan 2014 - May 2016