
Stephanie McDonald
Sales Associate

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About me
TRADE, TRAINING AND DEVELOPMENT MANAGER/ BUSINESS DEVELOPMENT MANAGER: "Proficient In Delivering First-Rate Hospitality and Customer Services to Ensure Great Customer Satisfaction."
Education

Assiniboine Community College
1998 - 2000Business Administration
Experience

Starboard Cruises
Mar 2001 - Aug 2002Sales AssociateWorking as the Sales Manager, I can proudly say that I am an effective sales professional within the cruise handling the onboarded guests and ensuring that our loyal guests are well cared for. I am also persuasive in selling liquor within the gift shops and other items such as pieces of jewelry and logo items to increase revenue for the company on a daily basis.

Celebrity Cruises
Aug 2002 - Feb 2007Onboard Sales ManagerThroughout the years, being part of the organization as an Onboard Sales Manager, I developed expertise, coordinated well with the management, and implemented strategic plans and marketing initiatives to expand revenues and company growth. I assist the onboarding group coordination and manage the loyalty functions onboard. In addition, because of my strong communication and expert presentation skills, I am often assigned to present product features and benefits to various agents/customers and formal meetings. Furthermore, I established productive and professional relationships with key personnel in assigned customer accounts. Lastly, I am well-experienced in working with different people, including the guests, while working simultaneously under the hotel Director with the clients as the current cruisers. Show less

Royal Caribbean Cruises Ltd.
Feb 2007 - Mar 2022Business Development ManagerFunctioning as the Business Development Manager, I am knowledgeable of various training methods to educate travel agents and to present in front of 1-500 audiences on different topics within the business and hospitality industries. I am well-equipped with expertise and established experiences to manage a multi-million dollar territory. I am also equipped with strong marketing expertise to generate sales leads and help the organization in maximizing its revenue. Most importantly, I properly and professionally resolve business issues between the agency and the company from a local level to avoid further complications within the operations. Show less

The Learning Tree
Apr 2022 - nowEnglish TeacherI possess the holistic passion to teach students at an early stage of 4-5 years old basic English, math, science, nature, PE, and even art. I utilize a variety of activities and instructional methods such as educational songs, entertaining stories, media, structured games, art, outdoor activities, etc., to motivate and stimulate children's abilities. In addition, I am very much assessing students' performance and progress to ensure they are mastering the skills on a regular basis. Most importantly, I am highly knowledgeable on child development and the latest education theories and best practices. Show less

Celestyal Cruises
Mar 2023 - nowBusiness Development Manager
Licenses & Certifications

Internationally Accredited TESOL
World TESOL AcademyApr 2022
Languages
- enEnglish
- frFrench
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