
Jefferson Payne
Waiter/Floor Leader

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About me
Senior Manager, Customer Success - Public Sector at Trellix
Education

Osbourn Park High School
-
Radford University - College of Business and Economics
2010 - 2014Bachelor of Business Administration (B.B.A.) Business/Managerial EconomicsActivities and Societies: Collegiate Entrepreneurs Club

Radford University
2010 - 2014Bachelor of Business Administration (B.B.A.) Business Administration and Management, GeneralActivities and Societies: Collegiate Entrepreneurs Club The Delta Chi Fraternity Men's Club Soccer
Experience

Old Towne Sports Pub
Jun 2011 - Aug 2014Waiter/Floor Leader
Salamander Resort & Spa
Sept 2014 - Apr 2015Guest Service Agent
ImmixGroup
Apr 2015 - Dec 2017Inside Sales RepresentativeimmixGroup® helps technology companies do business with the government. A recognized leader in the public sector technology marketplace, immixGroup delivers a unique combination of services for software and hardware manufacturers, their channel partners, and government agencies at the federal, state and local levels.

Cvent
Jan 2018 - May 2020Account ManagerManage and provide strategic support for over 100 domestic and international corporate client accounts for one of the world’s largest multi-product event management and mobile application software companies. Primary responsibilities include contract negotiation and renewal, cross-selling additional licenses and features in our suite of products, and generating additional revenue through the expansion of usage across divisions.

McAfee
May 2020 - Jan 2022Manager, NA FedGov Public Sector Renewals
Dec 2021 - Jan 2022Interim Team Lead
Jul 2021 - Dec 2021Renewal Account Manager
Jan 2021 - Dec 2021Inside Sales Representative
May 2020 - Dec 2020

Trellix
Jan 2022 - nowTrellix emerges from the previously announced merger of McAfee Enterprise and FireEye. Here at Trellix, I am responsible for managing a team of 8 quota carrying Renewal Account Managers supporting Federal, State and Local, Healthcare, and Education Accounts throughout the United States. Responsibilities include providing forecasts at the week, month, and quarter level while being accountable with the team to deliver against these forecasts. Manage the sales pipeline and drive forecast and sales stages on a weekly basis towards a quarterly quota number. Perform deal inspections to understand proper sales stage while providing rep coaching and guidance around next steps and best actions to progress a deal. Review and Approve discounts presented on renewal quotes. Driving the completion of enablement and training tasks. Driving a focus on innovation and improvements across the team that make processes and execution on the team faster and more efficient. Show less
Senior Manager, Customer Success
Apr 2024 - nowManager, Public Sector - Customer Success Management
Apr 2023 - Apr 2024Manager, NA FedGov Public Sector Renewals
Jan 2022 - Mar 2023
Licenses & Certifications
- View certificate

Team Leadership
FranklinCoveySept 2024 
Unified Cloud Edge Specialist
McAfeeJul 2021
Device-to-Cloud Specialist
McAfeeNov 2021- View certificate

Cvent Event Management Professional
CventFeb 2018
Languages
- enEnglish
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